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Australian Government Architecture Reference Models Version 3.0

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142<br />

5.4 Service Paths Business Area<br />

The Service Paths Business Area represents the functions used by the <strong>Australian</strong> <strong>Government</strong> in providing its<br />

Services for Citizens.<br />

A Service Path provides an avenue, or pathway, through which government services are provided to <strong>Australian</strong><br />

individuals, businesses and other organisations. A given service for citizens may involve a number of these<br />

avenues.<br />

For example, providing small business services may involve government grants, subsidies, tax incentives,<br />

advising and consulting, information and knowledge dissemination, permits and licensing, inspections and<br />

auditing and government regulations. Alternatively, business services associated with advertising standards may<br />

only involve information and knowledge dissemination or advising and consulting.<br />

Figure 5-4 shows the structure of the Service Paths Business Area, including the Business Capabilities for each<br />

LoB.<br />

[201] Credit<br />

and<br />

Insurance<br />

[20101] Direct<br />

Loans<br />

[20102]<br />

General<br />

Insurance<br />

[20103] Loan<br />

Guarantees<br />

[202]<br />

<strong>Government</strong><br />

Financial<br />

Assistance<br />

[20201]<br />

Concessions<br />

[20202]<br />

<strong>Government</strong><br />

Grants<br />

[20203] Payments<br />

to Citizens<br />

[20204] Rebates<br />

[20205] Receipts<br />

from Citizens<br />

[20206]<br />

Scholarships<br />

[20207] Subsidies<br />

[20208] Tax<br />

Incentives<br />

<strong>Australian</strong> <strong>Government</strong> <strong>Architecture</strong> <strong>Reference</strong> <strong>Models</strong> <strong>Version</strong> <strong>3.0</strong><br />

[20] Service Paths<br />

[203] Information<br />

and Knowledge<br />

Exchange<br />

[20301] Advising<br />

and Consulting<br />

[20302] Analysis and<br />

Reporting<br />

[20303] Discussion<br />

Forums<br />

[20304] Guidance<br />

Dissemination<br />

[20305] Information<br />

and Knowledge<br />

Dissemination<br />

[20306] Knowledge<br />

Presentation<br />

[20307] Research<br />

and Development<br />

[20308] Information<br />

from Citizens<br />

[204] Payments to<br />

States, Territories and<br />

Local <strong>Government</strong>s<br />

[20401] General<br />

Revenue Assistance<br />

[20402] Project /<br />

Competitive Grants<br />

[20403] Specific<br />

Purpose Grants<br />

[20404] State Loans<br />

Figure 5-4: Service Paths Business Area<br />

[205] Regulatory<br />

Compliance and<br />

Enforcement<br />

[20501] <strong>Government</strong><br />

Regulations<br />

[20502] Inspections<br />

& Auditing<br />

[20503] Permits and<br />

Licensing<br />

[20504] Regulatory<br />

Standards /<br />

Reporting<br />

Guidelines

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