Australian Government Architecture Reference Models Version 3.0

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152 5.6 Management of Government Resources Business Area The Management of Government Resources Business area refers to the support activities that enable the government to operate effectively and efficiently. For example, in order to provide services for citizens, government resources may be involved in managing changes to the business environment and the service delivery environment, managing finances to fund the provision of the services and their supporting operations, managing human resources to administer and support the services, and managing the working environment. The government must also manage and protect the data and information generated through these activities. Figure 5-6 illustrates the Lines of Business and Business Capabilities in this Business Area. [401] Administrative Management [40101] Accommodation Management [40102] Facilities, Fleet and Equipment Management [40103] Help Desk Services [40104] Physical Security Management [40105] Travel [40106] Workplace Policy Development and Management [402] Business Management [40201] Business Change Management [40202] Business Services and Processes Management [40203] Business Partnership Management [40204] Business Relationship Management [40205] Business Reporting [40206] Business Risk and Mitigation [40207] Capability Management [40] Management of Government Resources Business Area [403] Financial Management [40301] Accounting [40302] Asset and Liability Management [40303] Collections and Receivables [40304] Cost Accounting / Performance Measurement [40305] Financial Reporting [40306] Financial Resource Management [40307] Management of Public Monies [40308] Payments [40309] Procurement Australian Government Architecture Reference Models Version 3.0 [404] Human Resource Management [40401] Benefits Management [40402] Employee Performance Management [40403] Organisation and Position Management [40404] Recruitment [40405] Remuneration Management [40406] Separation Management [40407] Training and Development [40408] Workplace Relations [404] ICT Management [40501] ICT Operations & Infrastructure Management [40502] ICT Resource Access Management [40503] ICT Service Assistance [40504] ICT Service Management [40505] ICT Solution Delivery and Maintenance [40506] ICT Supplier Relationship Management Figure 5-6: Management of Government Resources Business Area [405] Information and Knowledge Management [40601] Document and Records Management [40602] Information Exchange Standards [40603] Information Management Standards [40604] Information Rights Management [40605] Information Security Management [40606] Knowledge Management [40607] Library Management
5.6.1 [401] Administrative Management F Administrative Management involves the day-to-day management and maintenance of the internal infrastructure. Business Sub Function Defines the set of Business Capabilities that 40101 Accommodation Management 40102 Facilities, Fleet, and Equipment Management F 40103 Help Desk Services F 40104 Physical Security Management F 40105 Travel F 40106 Workplace Policy Development and Management F � affect the determination and management of accommodation needs; � plan for, acquire and maintain accommodation furnishings. � affect the maintenance, administration and operation of office buildings, fleets, machinery, and other capital assets that are possessions of the government. � affect the management of a service centre to respond to government and contract employees' technical and administrative questions. � affect the physical protection of an organisation’s personnel, assets and facilities (including security clearance management). � Note: Activities related to securing data and information are addressed under the Information Security Management Business sub function. � affect the activities associated with planning, preparing and monitoring of business related travel for an organisation’s employees. � affect the activities involved in developing and disseminating workplace policies such as dress codes, time reporting requirements, telecommuting, etc. 5.6.2 [402] Business Management Business Management involves activities associated with the management of how the government conducts its business and changes to that business in order to achieve planned outcomes and outputs. Business Sub Function Defines the set of Business Capabilities that 40201 Business Change Management 40202 Business Services and Processes Management � affect the activities involved in managing changes to how the government conducts its business in providing government services to individuals, businesses and other organisations (including managing the resulting changes to business requirements, as well as their impacts on stakeholders of the government business solutions). � affect the activities involved in managing the range of business services that represent government Business Capabilities and the business processes that enact those business services (including re-engineering and restructuring of business services and processes resulting from business changes). Australian Government Architecture Reference Models Version 3.0 153
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6 Service Reference Model .........
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Figure 4-26: Tasks measurement bran
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1.1 Audience This document is targe
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systems and process frameworks, suc
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At an agency level, these business
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� bridging data architectures. Th
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LAYER DESCRIPTION Service Describes
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3.4 Metamodel elements by layer 3.4
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Attributes Type Description Code St
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3.4.3 Service layer The Service lay
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Entity Name Service Entity Descript
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Entity Name TRM Service Area Entity
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Figure 4-1: The PRM Classification
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Figure 4-2: Linking the PRM to the
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Figure 4-5: Combining the TRM and t
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4.1.4.2 The Outcome Process Model F
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The PRM is structured in a way that
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4.1.4.5 Other References Australian
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The PRM is able to: � support pla
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4.1.5.3 Indirect Benefits The indir
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Level 4 Measurement groupings Level
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4.3.1 Program outcomes The followin
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Subtype Measures of effects that in
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Measurement Area Measures of effect
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4.4.1 Product consumption 2101 Time
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4.4.2 Service delivery 2201 Availab
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Measurement Area Rationale Defined
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3 OUTPUTS 31 Products 32 Services 3
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4.6 Work domain ‘Work’ is the g
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4.6.2 Ad hoc tasks 4201 Task effici
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Understanding the performance relat
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[4305] Process Reliability [4306] P
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4.7 Inputs domain It could be argue
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4.7.2 Data and information In the i
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4.7.5 Money 55 Money 5501 Costs (mo
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First order Second order Higher ord
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Measurement Indicator Rationale Cur
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4.9.2 Example 2: OPM used in operat
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� Though cardinality is not expre
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Term Definition Other AGA Reference
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Figure 7-8: US DOI DRM Classificati
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section, as well as through the cat
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The following are definitions for e
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Term Definition Document (human rea
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Concept Attribute Description Examp
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Figure 7-13: US FEA BRM Logical Dat
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While it may have been physical evi
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Based upon this analysis, the archi
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architect should plan to provide th
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Term Definition Exchange Package An
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7.9 DRM Abstract Model This section
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The table below summarises each of
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Term Definition Digital Data Resour
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The following are definitions for e
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The table below provides attributes
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Supplier A Supplier is an entity (p
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8.2 Structure Organised in a hierar
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8.3.1 [3001] Access Channels Access
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8.3.2 [3002] Delivery Channels Deli
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Service Standards Defined by Exampl
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Service Standards Defined by Exampl
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8.4 Service Platform and Infrastruc
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8.4.2 [3102] Delivery Servers Deliv
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Service Standards Defines Examples
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8.4.5 [3105] Hardware/Infrastructur
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8.5 Component Framework Service Are
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8.5.3 [3203] Business Logic Busines
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8.5.5 [3205] Data Management Data m
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8.6 Service Interface and Integrati
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8.6.3 [3303] Interface Interface de
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Term Definition Australian Governme
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Term Definition Business Service [t
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Term Definition Context [top] As re
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Term Definition Data Element Regist
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Term Definition Digital Rights Mana
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Term Definition Exchange Package [t
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Term Definition Management Context
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Term Definition Preferred Term [top
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Term Definition Semantic Web [top]
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Term Definition Technical Reference
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Term Definition eXtensible Markup L
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Australian Government Architecture Reference Models Version 3.0

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