Australian Government Architecture Reference Models Version 3.0

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Contents
Foreword ............................................................................................................................................ ii
1 Whole-of-Government Enterprise Architecture Program ......................................................... 10
1.1 Audience ............................................................................................................................... 11
1.2 Related Material .................................................................................................................. 11
1.3 Governance .......................................................................................................................... 11
1.4 Contact Information ............................................................................................................. 11
2 Reference Model Overview...................................................................................................... 12
2.1 Performance Reference Model ........................................................................................... 12
2.2 Business Reference Model ................................................................................................. 14
2.3 Service Reference Model .................................................................................................... 15
2.4 Data Reference Model ......................................................................................................... 16
2.5 Technical Reference Model ................................................................................................. 18
3 Metamodel .............................................................................................................................. 20
3.1 Introduction .......................................................................................................................... 20
3.2 Structure ............................................................................................................................... 20
3.3 Metamodel concepts ........................................................................................................... 20
3.4 Metamodel elements by layer ............................................................................................. 23
4 Performance Reference Model ............................................................................................... 34
4.1 Introduction .......................................................................................................................... 34
4.2 Structure ............................................................................................................................... 50
4.3 Outcomes Domain ............................................................................................................... 52
4.4 Usage domain ...................................................................................................................... 58
4.5 Outputs domain ................................................................................................................... 64
4.6 Work domain ........................................................................................................................ 69
4.7 Inputs domain ...................................................................................................................... 79
4.8 Performance Reference Model measurement indicators ................................................. 94
4.9 Demonstrating the Outcome Process Model ..................................................................... 98
5 Business Reference Model ................................................................................................... 102
5.1 Introduction ........................................................................................................................ 102
5.2 Structure ............................................................................................................................. 102
5.3 Services for Citizens Business Area .................................................................................. 107
5.4 Service Paths Business Area ............................................................................................. 142
5.5 Services Support Business Area ....................................................................................... 147
5.6 Management of Government Resources Business Area ................................................ 152
5.7 Examples of Business Sub Function Relationships ......................................................... 160
Australian Government Architecture Reference Models Version 3.0