Australian Government Architecture Reference Models Version 3.0

6.5.4 [1204] Supply Chain Management
Capabilities within this Service Type plan, schedule and control a supply chain and the sequence of
organisations and functions that mine, make or assemble materials and products from manufacturer to
wholesaler to retailer to consumer.
Service Component Defines the set of capabilities that
120401
Procurement
120402
Sourcing Management
120403
Inventory Management
120404
Catalogue Management
120405
Ordering/Purchasing
120406
Invoice/Requisition Tracking and
Approval
120407
Storefront/Shopping Cart
120408
Warehouse Management
120409
Returns Management
120410
Logistics and Transportation
Support the ordering and purchasing of products and services
Support the supply of goods or services as well as the tracking and analysis of
costs for these goods
Provide for the balancing of customer service levels with inventory investment
Support the listing of available products or services that an organisation offers
Allow the placement of request for a product
Support the identification of where a shipment or delivery is within the business
cycle
Support the online equivalent of the supermarket cart, where orders and
merchandise are placed
Provide for the storage and movement of materials within a warehouse,
including these processes: material receipt, order picking, packaging, labelling
and shipping
Collect, analyse and resolve product returns or service cancellations
Provide for efficient freight and traffic management
Australian Government Architecture Reference Models Version 3.0
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