Australian Government Architecture Reference Models Version 3.0

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180 6.8 Back Office Services Domain The Back Office Services Domain 16 (Figure 6-8) defines the set of capabilities that support the management of enterprise planning and transactional-based functions. [150] Back Office Services [1501] Data Management [1502] Human Resources [1503] Financial Management [150101] Data Exchange [150102] Data Mart [150103] Data Warehouse [150104] Metadata Management [150105] Data Cleansing [150106] Extraction and Transformation [150107] Loading and Archiving [150108] Data Recovery [150109] Data Classification [1504] Asset / Materials Management [150401] Property / Asset Management [150402] Asset Cataloguing / Identification [150403] Asset Transfer, Allocation and Maintenance [150404] Facilities Management [150405] Computers / Automation Management [150201] Recruiting Australian Government Architecture Reference Models Version 3.0 [150202] Resume Management [150203] Career Development and Retention [150204] Time Reporting [150205] Awards Management [150206] Benefit Management [150207] Retirement Management [150208] Personnel Administration [150209] Education / Training [150210] Health and Safety [150211] Travel Management [150301] Billing and Accounting [150302] Credit / Charge [150303] Expense Management [150304] Payroll [150305] Payment / Settlement [150306] Debt Collection [150307] Revenue Management [150308] Internal Controls [150309] Auditing [150310] Activity-based Management [150311] Currency Translation [1505] Development and Integration [1506] Human Capital / Workforce Management [150501] Legacy Integration [150502] Enterprise Application Integration [150503] Data Integration [150504] Instrumentation and Testing [150505] Software Development Figure 6-8: Back Office Services Domain 16 This domain may also be known as ‘Corporate Services Domain‘. [150601] Resource Planning and Allocation [150602] Skills Management [150603] Workforce Directory / Locator [150604] Team / Organisation Management [150605] Contingent Workforce Management [150606] Workforce Acquisition / Optimisation
6.8.1 [1501] Data Management Capabilities within this Service Type provide for the usage, processing and general administration of unstructured information. Service Component Defines the set of capabilities that 150101 Data Exchange 150102 Data Mart 150103 Data Warehouse 150104 Metadata Management 150105 Data Cleansing 150106 Extraction and Transformation 150107 Loading and Archiving 150108 Data Recovery 150109 Data Classification 6.8.2 [1502] Human Resources Support the interchange of information between multiple systems or applications; includes verification that transmitted data was received unaltered Support a subset of a data warehouse for a single department or function within an organisation Support the archiving and storage of large volumes of data Support the maintenance and administration of data that describes data Support the removal of incorrect or unnecessary characters and data from a data source Support the manipulation and change of data Support the population of a data source with external data Support the restoration and stabilisation of data sets to a consistent, desired state Allow the classification of data Capabilities within this Service Type provide for the recruitment and management of personnel. Service Component Defines the set of capabilities that 150201 Recruiting 150202 Resume Management 150203 Career Development and Retention 150204 Time Reporting 150205 Awards Management 150206 Benefit Management 150207 Retirement Management Support the identification and hiring of employees for an organisation Support the maintenance and administration of an employee’s professional or work experience and qualifications Support the monitoring of performance as well as the professional growth, advancement and retention of an organisation's employees Support the submission, approval and adjustment of an employee's hours Support the recognition of achievement among employees of an organisation Support the enrolment and participation in an organisation's compensation and benefits programs Support the payment of benefits to retirees Australian Government Architecture Reference Models Version 3.0 181
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Copyright Notice This work is copyr
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6 Service Reference Model .........
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Figure 4-26: Tasks measurement bran
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1.1 Audience This document is targe
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systems and process frameworks, suc
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At an agency level, these business
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� bridging data architectures. Th
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LAYER DESCRIPTION Service Describes
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3.4 Metamodel elements by layer 3.4
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Attributes Type Description Code St
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3.4.3 Service layer The Service lay
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Entity Name Service Entity Descript
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Entity Name TRM Service Area Entity
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Figure 4-1: The PRM Classification
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Figure 4-2: Linking the PRM to the
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Figure 4-5: Combining the TRM and t
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4.1.4.2 The Outcome Process Model F
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The PRM is structured in a way that
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4.1.4.5 Other References Australian
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The PRM is able to: � support pla
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4.1.5.3 Indirect Benefits The indir
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Level 4 Measurement groupings Level
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4.3.1 Program outcomes The followin
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Subtype Measures of effects that in
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Measurement Area Measures of effect
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4.4.1 Product consumption 2101 Time
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4.4.2 Service delivery 2201 Availab
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Measurement Area Rationale Defined
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3 OUTPUTS 31 Products 32 Services 3
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4.6 Work domain ‘Work’ is the g
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4.6.2 Ad hoc tasks 4201 Task effici
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Understanding the performance relat
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[4305] Process Reliability [4306] P
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4.7 Inputs domain It could be argue
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4.7.2 Data and information In the i
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4.7.5 Money 55 Money 5501 Costs (mo
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First order Second order Higher ord
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Measurement Indicator Rationale Cur
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4.9.2 Example 2: OPM used in operat
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BRM Business Area 1 Contains lines
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[109] Employment [10901] Human Reso
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5.3 Services for Citizens Business
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Business Sub Function Defines the s
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5.3.9 [109] Employment A Employment
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5.3.12 [1012] Immigration A Immigra
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5.3.14 [1014] International Relatio
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Page 193 and 194: 7 Data Reference Model 7.1 Introduc
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Page 207 and 208: Term Definition Other AGA Reference
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The table below summarises each of
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Term Definition Digital Data Resour
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Concept Attribute Description Examp
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Concept Attribute Description Examp
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The following are definitions for e
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The table below provides attributes
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Supplier A Supplier is an entity (p
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8.2 Structure Organised in a hierar
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8.3.1 [3001] Access Channels Access
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8.3.2 [3002] Delivery Channels Deli
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Service Standards Defined by Exampl
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Service Standards Defined by Exampl
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8.4 Service Platform and Infrastruc
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8.4.2 [3102] Delivery Servers Deliv
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Service Standards Defines Examples
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8.4.5 [3105] Hardware/Infrastructur
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8.5 Component Framework Service Are
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8.5.3 [3203] Business Logic Busines
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8.5.5 [3205] Data Management Data m
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8.6 Service Interface and Integrati
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8.6.3 [3303] Interface Interface de
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Term Definition Australian Governme
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Term Definition Business Service [t
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Term Definition Context [top] As re
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Term Definition Data Element Regist
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Term Definition Digital Rights Mana
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Term Definition Exchange Package [t
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Term Definition Management Context
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Term Definition Preferred Term [top
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Term Definition Semantic Web [top]
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Term Definition Technical Reference
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Term Definition eXtensible Markup L
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