Australian Government Architecture Reference Models Version 3.0

6.5.1 [1201] Management of Process
Capabilities within this Service Type regulate the activities surrounding the business cycle of an organisation.
Service Component Defines the set of capabilities that
120101
Change Management
120102
Configuration Management
120103
Requirements Management
120104
Program/Project Management
120105
Governance/Policy Management
120106
Quality Management
120107
Business Rule Management
120108
Risk Management
6.5.2 [1202] Organisational Management
Control the process for updates or modifications to the existing documents,
software or business processes of an organisation
Control the hardware and software environments, as well as documents of an
organisation
Gather, analyse and fulfil the needs and prerequisites of an organisation's
efforts
Manage and control a particular effort of an organisation
Influence and determine decisions, actions, business rules and other matters
within an organisation
Help determine the level that a product or service satisfies certain
requirements
Manage the enterprise processes that support an organisation and its policies
Support the identification and probabilities or chances of hazards as they relate
to a task, decision or long-term goal; includes risk assessment and risk
mitigation
Capabilities within this Service Type support both collaboration and communication within an organisation.
Service Component Defines the set of capabilities that
120201
Workgroup/Groupware
120202
Network Management
Support multiple users working on related tasks
Monitor and maintain a communications network in order to diagnose
problems, gather statistics and provide general usage
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