Australian Government Architecture Reference Models Version 3.0

5.6.1 [401] Administrative Management F
Administrative Management involves the day-to-day management and maintenance of the internal infrastructure.
Business Sub Function Defines the set of Business Capabilities that
40101
Accommodation Management
40102
Facilities, Fleet, and Equipment
Management F
40103
Help Desk Services F
40104
Physical Security
Management F
40105
Travel F
40106
Workplace Policy Development
and Management F
� affect the determination and management of accommodation
needs;
� plan for, acquire and maintain accommodation furnishings.
� affect the maintenance, administration and operation of office
buildings, fleets, machinery, and other capital assets that are
possessions of the government.
� affect the management of a service centre to respond to
government and contract employees' technical and administrative
questions.
� affect the physical protection of an organisation’s personnel, assets
and facilities (including security clearance management).
� Note: Activities related to securing data and information are
addressed under the Information Security Management Business
sub function.
� affect the activities associated with planning, preparing and
monitoring of business related travel for an organisation’s
employees.
� affect the activities involved in developing and disseminating
workplace policies such as dress codes, time reporting
requirements, telecommuting, etc.
5.6.2 [402] Business Management
Business Management involves activities associated with the management of how the government conducts its
business and changes to that business in order to achieve planned outcomes and outputs.
Business Sub Function Defines the set of Business Capabilities that
40201
Business Change Management
40202
Business Services and
Processes Management
� affect the activities involved in managing changes to how the
government conducts its business in providing government
services to individuals, businesses and other organisations
(including managing the resulting changes to business
requirements, as well as their impacts on stakeholders of the
government business solutions).
� affect the activities involved in managing the range of business
services that represent government Business Capabilities and the
business processes that enact those business services (including
re-engineering and restructuring of business services and
processes resulting from business changes).
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