Designing e-Government for the Poor - Tanzania Development ...

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Cambodia
Title: Government Administration Information System (GAIS)
Proposer: Mr. Voun Chhoun, Deputy Secretary General National
ICT Development Authority (NiDA)
Country: Cambodia
Date: March 2005
I. INTRODUCTION
In 2001, the Government of Cambodia adopted the e-Government
Project, which created the Government Administration Information System
(GAIS) and brought governmental institutions into an online network.
Currently, 27 ministries and governmental institutions are connected with
the e-government network, and the electronic approval system (EAS) will
be introduced. The network is equipped with modern hardware and software
in order to upgrade the government processes, increase productivity,
and improve quality of public services. Approximately 76 communes and
seven districts of the Phnom Penh Municipality are connected via the
Internet. These local authorities will deploy the resident, vehicle, and real
estate information systems to perform their daily tasks more efficiently and
effectively. However, this project is in a trial stage, and has been implemented
only in Phnom Penh City. The government is planning to expand
the project as well as applications.
II. ISSUES
The Government of Cambodia recognizes the use of information and
communication technology as a tool to strengthen the local government and
provide better services to citizens. Currently, GAIS is implemented in
Phnom Penh. However, other cities and provinces do not have such a
network and system. In the medium term, the government will consider
expanding this project into the city of Sihanukvile. Sihanuknile, the second
largest city after Phnom Penh, is a major tourist attraction with high
revenue generating potential. The government is planning to strengthen the
back office and the front office services by developing ICT.
III. PROPOSED PROJECT
A. Objectives and scope
The proposed project, the Government Administration Information
System (GAIS), intends to provide an initial network for interconnection of
all departments or institutions in the city of Sihanukvile. The project is
expected to improve provision of services to the public. As part of this
project, portals for each city and each province will be created. The project
would also provide ICT training centres for government officials. The goal
is to enable public access to government information and services through a