Designing e-Government for the Poor - Tanzania Development ...

108
India
Design Performance Monitoring Assumptions
summary indicators/targets mechanism and risks
Outcome
Use of ICT in all
facets of interaction
between the people
and the local
government
All information
needs of people
being met online
People use ICT to
provide feedback
and communicate
with government
functionaries
online
Outputs
470 village kiosks
connected to four
district centres and
one central server
with requisite back
up
Pool of trained
manpower to run
the system
Activities
Project formulation
and submission to
donor agencies
Identification of
technical partners,
and hiring of
consultants
Finalization of
funding arrangements
Creation of physical
infrastructure
Positioning of
hardware
Government process
reengineering in the
selected areas
All village kiosks
being actively used
Gradual decline in
number of visitors
to offices
Increase in number
of transactions/usage
by the people
Adherence to
construction,
procurement and
training schedules
Adherence to time
schedules
Sticking to budgets
Periodic physical
inspection of the
working of the
village kiosks
Keeping a track
of number of
transactions online
and offline
Mission Director
and District Chief
Executive Officer
(CEO) to monitor
physical and
financial progress
Mission Director to
review and monitor
Continued
availability of
power back up,
communication
link and upkeep of
the systems in
remote areas
Delay in land
acquisition
Interdepartmental
coordination may
sometimes create
unexpected problems
resulting in delays
Government process
re-engineering may
be resisted