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Designing e-Government for the Poor - Tanzania Development ...

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Pakistan<br />

(c) Standard template/model creation <strong>for</strong> various type of documents<br />

(d) Computer aided fax management system and a central contact<br />

directory system<br />

(e) Directives and Assembly questions management system.<br />

2. HR management system (employee, attendance and leave management<br />

system)<br />

3. Inventory and procurement management system (stationary,<br />

equipment, etc.).<br />

4. Budget and accounts management system (e.g. preparation, expenditure)<br />

and consolidation of development and non-development<br />

budgets<br />

5. Project management system (e.g. progress and monitoring feedback<br />

system).<br />

6. Internal automation required <strong>for</strong> dynamic portal.<br />

The project has been outsourced to a local software company that<br />

has initiated <strong>the</strong> work. It is expected that <strong>the</strong> complete software suite will<br />

be ready at <strong>the</strong> Ministry of In<strong>for</strong>mation Technology in <strong>the</strong> first quarter of<br />

2006, and replication can be initiated at o<strong>the</strong>r ministries shortly <strong>the</strong>reafter.<br />

IV. BENEFIT OF THE PROJECT<br />

The following are <strong>the</strong> key benefits both internal and external, which<br />

will be realized once e-government trans<strong>for</strong>mation is completed <strong>for</strong> a<br />

particular ministry.<br />

Internal benefits:<br />

• Improved organizational per<strong>for</strong>mance through streamlining of<br />

internal processes<br />

• Introduction of transparency in <strong>the</strong> provision of <strong>Government</strong><br />

services<br />

• Increased levels of online integration between different departments<br />

• Reduced levels of paper work within <strong>the</strong> ministries<br />

• Possible increase in revenues through introduction of additional<br />

fees or processing of higher number of transactions or <strong>the</strong><br />

provision of new services<br />

External benefits:<br />

• Improved levels of service to various communities (e.g. citizens,<br />

businesses) through faster service delivery cycles, reduced number<br />

of visits to <strong>the</strong> ministries <strong>for</strong> obtaining each service

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