Designing e-Government for the Poor - Tanzania Development ...

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178 Uzbekistan Title: E-government Proposer: Mr. Shukhrat Atamukhamedov, Assistant to Deputy Prime Minister Country: Uzbekistan Date: March 2005 I. INTRODUCTION In June 2002, the Government of Uzbekistan approved a National ICT development programme. It established the Coordination Council for development of Computerization and Information-Communication Technology. The Government has adopted laws regulating informatization, digital signature, electronic document flow, and e-commerce. The Government is advocating the use and development of ICT. In August 2002, the Government of Uzbekistan initiated an experimental implementation of a Unified electronic information system of foreign trade operations. The implementation of the present system that has involved the State Customs Committee, Central Bank and authorized banks of Republic of Uzbekistan, State Tax Committee, as well as the Agency of Foreign Economic Activities has considerably simplified procedures regarding transit of goods and contract fulfillments by entrepreneurs. The majority of central administration bodies and regional administrations have their own web sites and local computer network systems. Within the government administration office, there is one computer per three government officials. However, only 10 per cent of government officials have access to the Internet on their computer. A significant number of central governmental administration offices as well as local departments have implemented informatization programmes. Each department develops and supports its own information system, and does not interact with systems of other departments. Overall, the current status of e-government in Uzbekistan is still in its initial stage and relatively underdeveloped. II. ISSUES In order to introduce, implement, and sustain e-government programmes, government must be reengineered and reorganized. This requires a transformation of the relationship between government administration and society. It is a complicated process requiring significant financial expenses and presents numerous legal, administrative, and technological issues. The leading obstacle to the expansion and distribution of ICT is poverty. The majority of the population cannot afford access to electronic technology. Therefore, electronic services should be provided to the population at a very low rate. Another issue is the lack of awareness on the benefits of ICT, and potential benefits of e-government programmes.
Uzbekistan III. PROPOSED PROJECT A. Objective and scope The first objective is to establish basic G2G services. This requires that all government offices be connected trough Intranet. The second objective is to enhance the capacity and to provide a range of state services through the internet to citizens and businesses. The third objective is to develop an e-democracy and to introduce an electronic system to facilitate dialogue between government and citizens. The fourth objective is to provide security. The Governmental Intranet will include the following components: • GOV.UZ Portal, ensuring protected access to departmental systems • Certification and registration • Interface between GOV.UZ portal and departmental information systems The core of the Governmental Intranet will include a protected system for the flow and exchange of electronic documents. Human resources management, financing programmes can be included as well. The development of an external infrastructure that provides information and services to citizens and businesses requires the following components: • Create a state information system • Provide free access to state electronic services The following services will be provided to citizens online: tax filings, social security services, birth registration, marriage registration, personal documentation such as passports, property registration inquiry and delivery, notification of address change, information on job opportunities, construction permits, health services, and education information. The services provided to businesses through an e-government portal will include: business registration, permit for development from various departments (ecology, construction, use of natural resources), renewal of licenses, organization of public procurement and payment of taxes. The efficient provision of online services cannot be successfully sustained without security and confidentiality. A comprehensive approach is required to ensure security in e-government. The information security of state information systems, resources, and technologies must be protected by legislation and uniform protection. An authentication system must be developed to prevent unauthorized access or modification, and computer viruses. 179
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ECONOMIC AND SOCIAL COMMISSION FOR
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PREFACE Preface In recent years, th
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vi Contents Contents (Continued) Pa
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viii Abbreviations Abbreviations AB
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x Abbreviations Abbreviations (Cont
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PART ONE Summary of the Workshop
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4 Organization of the Workshop C. O
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6 Organization of the Workshop 22.
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8 Enabling local governments to off
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10 Maximizing participation: design
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16 Stakeholder participation in des
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18 Stakeholder participation in des
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20 Developing local e-government po
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22 Citizen-centric e-government: em
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24 Citizen-centric e-government: em
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26 Preparing a project proposal for
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28 Preparing a project proposal for
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30 Job training and job placement s
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32 E-government and the digital div
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34 Building e-government in Japan g
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36 Building e-government in Japan T
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38 Methods of assessing the informa
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40 Conducive policy environment for
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42 Conducive policy environment for
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44 The challenge of implementing e-
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46 Public key infrastructure initia
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48 Public key infrastructure initia
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PART TWO Summary of Country Reports
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54 Summary of Country Reports B. Ca
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56 Summary of Country Reports Howev
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58 Summary of Country Reports G. Mo
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60 Summary of Country Reports Likew
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62 Summary of Country Reports L. Sr
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64 Summary of Country Reports serva
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WORKSHOP AGENDA Annex I: Workshop A
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15:15 - 15:30 Coffee Break 15:30 -
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Annex I: Workshop Agenda • Farm e
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Annex I: Workshop Agenda • Sell i
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76 Annex II: List of Participants M
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78 Annex II: List of Participants R
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80 Annex II: List of Participants M
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82 Bangladesh Title: Technical Link
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84 Bangladesh • An integrated net
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86 Bangladesh Communication Technol
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88 Bangladesh Title: Agrobangla-net
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90 Bangladesh Design Performance Mo
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92 Bangladesh II. ISSUES • Lack o
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94 Bangladesh Items Quantity Cost T
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96 Cambodia Title: Government Admin
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98 Cambodia The Project Steering Co
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100 Cambodia Design Performance Mon
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102 China • Electronic system for
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104 China Design Performance Monito
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106 India • All information needs
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108 India Design Performance Monito
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110 Indonesia Title: E-on-lending i
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112 Indonesia Financing plan It is
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114 Indonesia The online system wil
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116 Indonesia Title: E-learning in
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118 Indonesia • 200 scanner - whi
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120 Indonesia • Miscellaneous adm
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122 Lao People’s Democratic Repub
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Page 142 and 143: 128 Lao People’s Democratic Repub
Page 148 and 149: 134 Mongolia Title: Mongolian e-gov
Page 150 and 151: 136 Mongolia B. Cost estimates and
Page 152 and 153: 138 Mongolia C. Benefits • Increa
Page 154 and 155: 140 Myanmar population lives in rur
Page 156 and 157: 142 Nepal Title: Decentralized mana
Page 158 and 159: 144 Nepal • Prepare e-government
Page 160 and 161: 146 Nepal E. Risks The following fa
Page 162 and 163: 148 Nepal Design Performance Monito
Page 164 and 165: 150 Nepal • Government services
Page 166 and 167: 152 Nepal Design Monitoring Assumpt
Page 168 and 169: 154 Pakistan • Public (i.e. resid
Page 170 and 171: 156 Pakistan (c) Standard template/
Page 172 and 173: 158 Philippines Title: Database of
Page 174 and 175: 160 Philippines Component/item Gran
Page 176 and 177: 162 Sri Lanka Title: E-land service
Page 178 and 179: 164 Sri Lanka build the relevant la
Page 180 and 181: 166 Sri Lanka • Increases capacit
Page 182 and 183: 168 Sri Lanka Design Performance Mo
Page 184 and 185: 170 Thailand III. THE PROPOSED PROJ
Page 186 and 187: 172 Thailand Design Performance Mon
Page 188 and 189: 174 Thailand Title: Local initiativ
Page 190 and 191: 176 Thailand C. Implementation arra
Page 194 and 195: 180 Uzbekistan During implementatio
Page 196 and 197: 182 Viet Nam Title: E-government in
Page 198 and 199: 184 Viet Nam C. Implementation arra
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