Designing e-Government for the Poor - Tanzania Development ...

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Sri Lanka
• Increases capacity to respond to natural disaster situations
• Increases trust between government and citizen
• Increases the transparency in relation to the issues related to lands
• Increases the revenue as all lands will be in the database
• Cost reduction due to streamlined land services
Design Performance Monitoring Assumptions
summary indicators/targets mechanisms and risks
Goals
Good governance;
improvements in
transparency,
accountability,
inclusiveness,
effectiveness,
efficiency and
reliability
Efficient delivery
of public services
which ensures the
convenience of
citizens without
any geographical
discriminations
Improved planning
and decision making
by the policy makers
at the client
government
organizations
Purposes
An effective, efficient
and reliable land
registration system
An effective, efficient
and reliable GIS
system which can
support government
planning
Improved public
perception about the
organizations under
the project
Increase in the
volume of land
related service
applications
entertained within
a said period
Number of client
organizations that
use land register
information and GIS
in the decision
making process
Average time taken
to issue a land
title (measures
efficiency) and
reduction in the
number of requests
for modifications
(measures
effectiveness)
Project framework
Mini surveys among
the beneficiaries to
check their
satisfaction
Performance details
of the land register,
the annual
performance reports
of the relevant
organizations and
the ratings given
in the performance
reviews to
stakeholder
organizations
Volume of
applications
entertained within
a given period
and percentage of
requests for
modifications
compared with the
same rate of
previous year
It is assumed that
the information
available in land
Register will be
used by stakeholder
organizations as the
common citizen
information resource
The legal and
administrative
concerns involved
with registration of
life events and
issuance of relevant
certificates would be
addressed and
resolved
Existing
management
procedures and
practices would
evolve to use
shared information
for decision making
Integration capabilities
It is assumed that
the integration of
land registration
processes could
smoothly be
achieved at
Registrar General’s
Department (RGD)
and District Land
Registries