Designing e-Government for the Poor - Tanzania Development ...

• Reduced number of visits to the ministries
• Online tracking of status of applications to various ministries
Government-to-Citizens (G2C)
Pakistan
A strategy needs to be defined on how to e-enable the citizens in
order for them to use these e-services offered by various ministries. The
following benefits can be achieved from this:
• Correct information about how to get services
• Access to public services
The strategy for establishing e-services will need to be defined for
all the other ministries once the roll out of the e-enabled back end systems
is completed. The following areas should be considered in developing the
e-strategy:
• Which of the services offered by the government can be easily
web-enabled;
• What benefits do the ministry key clients expect from an egovernment
initiative; and
• Can the existing IT infrastructure support the provision of egovernment
services of the ministry or will additional IT infrastructure
be required.
III. THE PROPOSED PROJECT
A. Objective and scope
The main objectives of the project are to provide greater access to
government information and services; improve the internal efficiency of
government operations; enhance public participation in the working of the
government; and make government more accountable to citizens. The scope
of the project covered by the proposal is to design an integrated solution,
and then to develop software applications for all working processes of the
Ministry of Information Technology.
The present project will address the re-engineering and automation
of the following areas, namely:
1. Internal communications and movement of files:
(a) Development of the Files Management system (Integration
with Diary System)
(b) Automation of the Central Diary Register and the Dispatch
Register (and their integration with the Accounts and Section
Diary System) and Customized e-mail management
system
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