Designing e-Government for the Poor - Tanzania Development ...
Designing e-Government for the Poor - Tanzania Development ...
Designing e-Government for the Poor - Tanzania Development ...
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46<br />
Public key infrastructure initiatives <strong>for</strong> e-Asia<br />
The online tender system is easy to use and cost effective <strong>for</strong> <strong>the</strong> bidder who<br />
can participate in bidding without having to visit city hall in person. Since<br />
2004, mutual usage of <strong>the</strong> online tender system by seven city governments<br />
has significantly reduced costs of transactions and operations.<br />
Lastly, Mr. Hirokawa described <strong>the</strong> administration evaluation system<br />
which is part of Yokosuka city’s vision <strong>for</strong> e-democracy. The system is<br />
designed to evaluate administrative activities, facilitate <strong>the</strong> planning of<br />
policies, and disclose policy in<strong>for</strong>mation to <strong>the</strong> public. Two types of policy<br />
evaluations are provided to <strong>the</strong> public: evaluation of policies and measures;<br />
and evaluation of government work and services. Citizens can submit<br />
inquiries and comments in regards to <strong>the</strong> evaluations and policies. A<br />
bulletin board system (BBS) serves as a discussion board between citizens<br />
and government officials. Mr. Hirokawa said that in <strong>the</strong> future, <strong>the</strong> city of<br />
Yokosuka plans to establish a time efficient call centre <strong>for</strong> citizen inquiries,<br />
and a Smart Library.<br />
In <strong>the</strong> plenary session that followed, a participant asked Mr.<br />
Hirokawa to recommend a system <strong>for</strong> mitigating flooding. Mr. Hirokawa<br />
explained that Yokosuka city has flood gates in <strong>the</strong> rivers that are monitored<br />
by <strong>the</strong> city office through remote control, while <strong>the</strong> city of Tokyo has<br />
a tank underneath <strong>the</strong> river. Mr. Hirokawa was asked if each municipality<br />
in Japan develops its own digital system or if <strong>the</strong>re are standardized<br />
modules <strong>for</strong> <strong>the</strong> country. Mr. Hirokawa replied that <strong>the</strong> policy of Yokosuka<br />
city is to purchase as much off <strong>the</strong> shelf commercial technology from <strong>the</strong><br />
vendors as is available. If it is not available, <strong>the</strong> city will work with <strong>the</strong><br />
commercial vendor to develop and customize <strong>the</strong> technology from scratch.<br />
The intellectual property <strong>for</strong> <strong>the</strong> technology belongs to <strong>the</strong> vendor, thus <strong>the</strong><br />
city can procure <strong>the</strong> software at a relatively inexpensive price. Mr.<br />
Hirokawa was asked <strong>for</strong> his suggestions on how to maximize <strong>the</strong> use of <strong>the</strong><br />
GIS system in rural areas and poor communities. He said that in <strong>the</strong> case<br />
of Japan, <strong>the</strong> island of Shikoku and <strong>the</strong> prefecture of Kochi, which are<br />
rural areas, serve as good examples. In <strong>the</strong> Kochi prefecture, a GIS system<br />
combines in<strong>for</strong>mation about road conditions between local government and<br />
police. The GIS system is also used with a satellite to find natural<br />
resources. Mr. Hirokawa was asked how <strong>the</strong> rates in e-bidding are kept<br />
confidential. Mr. Hirokawa replied that <strong>the</strong> online bidding relies on secure<br />
public key infrastructure (PKI) and secure socket layer protocols so that <strong>the</strong><br />
transaction between bidder and municipality is protected.<br />
M. Public key infrastructure initiatives <strong>for</strong> e-Asia<br />
Mr. Yeoul Hwangbo, Professor, Korea Advanced<br />
Institute <strong>for</strong> Science and Technology<br />
Mr. Hwangbo provided a brief overview of e-government, PKI <strong>for</strong> egovernment,<br />
and <strong>the</strong> cyber taxation system <strong>for</strong> e-government.