Designing e-Government for the Poor - Tanzania Development ...

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Viet Nam
Title: E-government in Viet Nam
Proposer: Mr. Nguyen Manh Cuong, Informatics Expert, The Office
of the Government
Country: Viet Nam
Date: March 2005
I. INTRODUCTION
The current status of ICT usage and distribution in Viet Nam is
underdeveloped, and cannot support the implementation of an e-government.
The current number of Internet users is still relatively small. According
to the Viet Nam Network Information Centre, there are currently 1.54
million internet subscribers, and 6.74 per cent of the country’s population
regularly uses the Internet. However, Viet Nam’s information and communication
technologies (ICT) recorded a 29 per cent growth rate in 2003,
ranking second after China with a turnover of US$ 515 million. Most
government administrative organizations, and about 50 per cent of enterprises
use IT application in business operations. Approximately 10 per cent
of businesses, half of the ministries, and one third of the provincial
governments have their own web sites. About 52 out of 64 provinces have
their own web sites. However, few cities or provinces benefit from twoway
interactive communication except Hochimin City, Dong Nai, Da Nang,
Ha Noi and Bac Ninh. Approximately 300 out of 6,776 post offices in
communes across the country have been connected online.
II. ISSUES
• Definition of e-government has not been established and explained
to citizens
• Lack of human capacity and trained ICT staff
• No standardized regulation on administrative management
• Internet access is limited
• Low IT literacy
• Poverty
III. THE PROPOSED PROJECT
A. Objectives and scope
The first objective of the proposed project is to establish and
develop a national information infrastructure with large transmission capacity,
and high speed technology. The information infrastructure will serve as
the basis for the application and development of ICT, and modernization of
the country. The second objective is to provide citizens with modern and
diverse post and telecommunication services. The goal is for the number of