OfficeScan 10.6 Administrator's Guide - Trend Micro™ Online Help

Trend Micro OfficeScan 10.6 Administrator’s Guide
File Reputation Services
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File Reputation Services checks the reputation of each file against an extensive
in-the-cloud database. Since the malware information is stored in the cloud, it is
available instantly to all users. High performance content delivery networks and local
caching servers ensure minimum latency during the checking process. The cloud-client
architecture offers more immediate protection and eliminates the burden of pattern
deployment besides significantly reducing the overall client footprint.
Clients must be in smart scan mode to use File Reputation Services. These clients are
referred to as smart scan clients in this document. Clients that are not in smart scan
mode do not use File Reputation Services and are called conventional scan clients.
OfficeScan administrators can configure all or several clients to be in smart scan mode.
Web Reputation Services
Web Reputation Services tracks the credibility of web domains by assigning a reputation
score based on factors such as a website's age, historical location changes and
indications of suspicious activities discovered through malware behavior analysis. It will
then continue to scan sites and block users from accessing infected ones.
When a user accesses a URL, Trend Micro:
• Leverages the domain-reputation database to verify the credibility of the websites
and pages
• Assigns reputation scores to web domains and individual pages or links within sites
• Allows or blocks users from accessing sites
To increase accuracy and reduce false positives, Trend Micro Web Reputation Services
assigns reputation scores to specific pages or links within sites instead of classifying or
blocking entire sites since there are times that only portions of legitimate sites are hacked
and reputations can change dynamically over time.
OfficeScan clients subject to web reputation policies use Web Reputation Services.
OfficeScan administrators can subject all or several clients to web reputation policies.