OfficeScan 10.6 Administrator's Guide - Trend Micro™ Online Help

Trend Micro OfficeScan 10.6 Administrator’s Guide
6-46
Display a Notification Message When Spyware/Grayware is Detected
When OfficeScan detects spyware/grayware during Real-time Scan and Scheduled Scan,
it can display a notification message to inform the user about the detection.
To modify the notification message, go to Notifications > Client User Notifications
> Spyware/Grayware tab.
Spyware/Grayware Approved List
OfficeScan provides a list of "approved" spyware/grayware, which contains files or
applications that you do not want treated as spyware or grayware. When a particular
spyware/grayware is detected during scanning, OfficeScan checks the approved list and
performs no action if it finds a match in the approved list.
Apply the approved list to one or several clients and domains, or to all clients that the
server manages. The approved list applies to all scan types, which means that the same
approved list will be used during Manual Scan, Real-time Scan, Scheduled Scan, and
Scan Now.
To add already detected spyware/grayware to the approved list:
PATH: NETWORKED COMPUTERS > CLIENT MANAGEMENT
LOGS > NETWORKED COMPUTER LOGS > SECURITY RISKS
1. In the client tree, click the root domain icon
specific domains or clients.
to include all clients or select
2. Click Logs > Spyware/Grayware Logs or View Logs > Spyware/Grayware
Logs.
3. Specify the log criteria and then click Display Logs.
4. Select logs and click Add to Approved List.