OfficeScan 10.6 Administrator's Guide - Trend Micro™ Online Help

Trend Micro OfficeScan 10.6 Administrator’s Guide
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Use a Specific Action for Each Virus/Malware Type
Manually select a scan action for each virus/malware type.
For all virus/malware types except probable virus/malware, all scan actions are
available. If you choose "Clean" as the first action, select a second action that OfficeScan
performs if cleaning is unsuccessful. If the first action is not "Clean", no second action
is configurable.
For probable virus/malware, all scan actions, except "Clean", are available.
Quarantine Directory
If the action for an infected file is "Quarantine", the OfficeScan client encrypts the file
and moves it to a temporary quarantine folder located in \SUSPECT and then sends the file to the designated quarantine directory.
Note: You can restore encrypted quarantined files in case you need to access them in the
future. For details, see Restoring Encrypted Files on page 6-41.
Accept the default quarantine directory, which is located on the OfficeScan server
computer. The directory is in URL format and contains the server’s host name or IP
address.
• If the server is managing both IPv4 and IPv6 clients, use the host name so that all
clients can send quarantined files to the server.
• If the server only has or is identified by its IPv4 address, only pure IPv4 and
dual-stack clients can send quarantined files to the server.
• If the server only has or is identified by its IPv6 address, only pure IPv6 and
dual-stack clients can send quarantined files to the server.
You can also specify an alternative quarantine directory by typing the location in URL,
UNC path, or absolute file path format. Clients should be able to connect to this
alternative directory. For example, the alternative directory should have an IPv6 address
if it will receive quarantined files from dual-stack and pure IPv6 clients. Trend Micro
recommends designating a dual-stack alternative directory, identifying the directory by
its host name, and using UNC path when typing the directory.