OfficeScan 10.6 Administrator's Guide - Trend Micro™ Online Help

Trend Micro OfficeScan 10.6 Administrator’s Guide
10-6
• Be sure to update Smart Protection Servers regularly so that protection
remains current.
• Clients will not block untested websites. Smart Protection Servers do not
store web reputation data for these websites.
• If you disable this option:
• Client send web reputation queries to Smart Protection Network. Client
computers must have Internet connection to send queries successfully.
• If connection to Smart Protection Network requires proxy server
authentication, specify authentication credentials in Administration >
Proxy Settings > External Proxy tab > Client Connection with Trend
Micro Servers.
• Clients will block untested websites if you select Block pages that have
not been tested by Trend Micro in step 9.
8. Select from the available web reputation security levels: High, Medium, or Low
The security levels determine whether OfficeScan will allow or block access to a
URL. For example, if you set the security level to Low, OfficeScan only blocks
URLs that are known to be web threats. As you set the security level higher, the web
threat detection rate improves but the possibility of false positives also increases.
9. If you disabled the Send queries to Smart Protection Servers option in step 7,
you can select Block pages that have not been tested by Trend Micro.
While Trend Micro actively tests web pages for safety, users may encounter
untested pages when visiting new or less popular websites. Blocking access to
untested pages can improve safety but can also prevent access to safe pages.