OfficeScan 10.6 Administrator's Guide - Trend Micro™ Online Help

Touch Tool for OfficeScan Client Hot Fixes
Keeping Protection Up-to-Date
The Touch Tool synchronizes the time stamp of one file with the time stamp of another
file or with the system time of the computer. If you unsuccessfully attempt to deploy a
hot fix on the OfficeScan server, use the Touch Tool to change the time stamp of the
hot fix. This causes OfficeScan to interpret the hot fix file as new, which makes the
server attempt to automatically deploy the hot fix again.
To run Touch Tool:
1. On the OfficeScan server, go to \PCCSRV\Admin\Utility\Touch.
2. Copy TMTouch.exe to the folder that contains the file you want to change. If
synchronizing the file time stamp with the time stamp of another file, put both files
in the same location with the Touch tool.
3. Open a command prompt and go to the location of the Touch Tool.
4. Type the following:
TmTouch.exe
Where:
is the name of the hot fix file whose time stamp
you want to change
is the name of the file whose time stamp you want to
replicate
Note: If you do not specify a source file name, the tool sets the destination file time
stamp to the system time of the computer.
Use the wild card character (*) for the destination file, but not for the source file
name.
5. To check if the time stamp changed, type dir in the command prompt, or check the
file’s properties from Windows Explorer.
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