OfficeScan 10.6 Administrator's Guide - Trend Micro™ Online Help

Trend Micro OfficeScan 10.6 Administrator’s Guide
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Exclude Microsoft Exchange Server Folders and Files from Scans
If the OfficeScan client and a Microsoft Exchange 2000/2003 server exist on the same
computer, OfficeScan will not scan the following Microsoft Exchange folders and files
for virus/malware and spyware/grayware during Manual Scan, Real-time Scan,
Scheduled Scan and Scan Now.:
• The following folders in .\Exchsrvr\Mailroot\vsi 1: Queue, PickUp, and BadMail
• .\Exchsrvr\mdbdata, including these files: priv1.stm, priv1.edb, pub1.stm, and
pub1.edb
• .\Exchsrvr\Storage Group
For Microsoft Exchange 2007 or later folders, you need to manually add the folders to
the scan exclusion list. For scan exclusion details, see the following website:
http://technet.microsoft.com/en-us/library/bb332342.aspx
See Scan Exclusions on page 6-29 for steps in configuring the scan exclusion list.
Clean/Delete Infected Files Within Compressed Files
When all clients managed by the server detect virus/malware within compressed files
during Manual Scan, Real-time Scan, Scheduled Scan and Scan Now, and the following
conditions are met, clients clean or delete the infected files.
• "Clean" or "Delete" is the action OfficeScan is set to perform. Check the action
OfficeScan performs on infected files by going to Networked Computers >
Client Management > {Scan Type} > Action tab.
• You enable this setting. Enabling this setting may increase computer resource usage
during scanning and scanning may take longer to complete. This is because
OfficeScan needs to decompress the compressed file, clean/delete infected files
within the compressed file, and then re-compress the file.
• The compressed file format is supported. OfficeScan only supports certain
compressed file formats, including ZIP and Office Open XML, which uses ZIP
compression technologies. Office Open XML is the default format for Microsoft
Office 2007 applications such as Excel, PowerPoint, and Word.
Note: Contact your support provider for a complete list of supported compressed file
formats.