OfficeScan 10.6 Administrator's Guide - Trend Micro™ Online Help

OfficeScan Client Update Logs
Keeping Protection Up-to-Date
Check the client update logs to determine if there are problems updating the Virus
Pattern on clients.
Note: In this product version, only logs for Virus Pattern updates can be queried from the
web console.
To keep the size of logs from occupying too much space on the hard disk, manually
delete logs or configure a log deletion schedule. For more information about managing
logs, see Managing Logs on page 12-30.
To view client update logs:
PATH: LOGS > NETWORKED COMPUTER LOGS > COMPONENT UPDATE
1. To view the number of client updates, click View under the Progress column. In
the Component Update Progress screen that displays, view the number of clients
updated for every 15-minute interval and the total number of clients updated.
2. To view clients that have updated the Virus Pattern, click View under the Details
column.
3. To save logs to a comma-separated value (CSV) file, click Export to CSV. Open the
file or save it to a specific location.
Enforcing OfficeScan Client Updates
Use Security Compliance to ensure that clients have the latest components. Security
Compliance determines component inconsistencies between the OfficeScan server and
clients. Inconsistencies typically occur when clients cannot connect to the server to
update components. If the client obtains an update from another source (such as the
ActiveUpdate server), it is possible for a component in the client to be newer than the
one in the server.
For more information, see Security Compliance for Managed Clients on page 13-54.
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