OfficeScan 10.6 Administrator's Guide - Trend Micro™ Online Help

Trend Micro OfficeScan 10.6 Administrator’s Guide
Spyware/Grayware Logs
6-86
The OfficeScan client generates logs when it detects spyware and grayware and sends
the logs to the server.
To view spyware/grayware logs:
PATH: LOGS > NETWORKED COMPUTER LOGS > SECURITY RISKS
NETWORKED COMPUTERS > CLIENT MANAGEMENT
1. In the client tree, click the root domain icon
specific domains or clients.
to include all clients or select
2. Click Logs > Spyware/Grayware Logs or View Logs > Spyware/Grayware
Logs.
3. Specify the log criteria and then click Display Logs.
4. View logs. Logs contain the following information:
• Date and time of spyware/grayware detection
• Affected computer
• Spyware/Grayware name
• Scan type that detected the spyware/grayware
• Details about the spyware/grayware scan results (if scan action was performed
successfully or not)
• IP address
• MAC address
• Log details (Click View to see the details.)
5. Add spyware/grayware you consider harmless to the spyware/grayware approved
list.
6. To save logs to a comma-separated value (CSV) file, click Export to CSV. Open the
file or save it to a specific location.
The CSV file contains the following information:
• All information in the logs
• User name logged on to the computer at the time of detection