OfficeScan 10.6 Administrator's Guide - Trend Micro™ Online Help

Trend Micro OfficeScan 10.6 Administrator’s Guide
Uninstalling the Client from the Web Console
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Uninstall the client program from the web console. Perform uninstallation only if you
encounter problems with the program and then reinstall it immediately to keep the
computer protected from security risks.
To uninstall the client from the web console:
PATH: NETWORKED COMPUTERS > CLIENT MANAGEMENT
1. In the client tree, click the root domain icon
specific domains or clients.
to include all clients or select
2. Click Tasks > Client Uninstallation.
3. In the Client Uninstallation screen, click Initiate Uninstallation. The server sends
a notification to the clients.
4. Check the notification status and check if there are clients that did not receive the
notification.
a. Click Select Un-notified Computers and then Initiate Uninstallation to
immediately resend the notification to un-notified clients.
b. Click Stop Uninstallation to prompt OfficeScan to stop notifying clients
currently being notified. Clients already notified and already performing
uninstallation ignore this command.