OfficeScan 10.6 Administrator's Guide - Trend Micro™ Online Help

Using Policy Server for Cisco NAC
5. (Optional) Select Uninstall Cisco Trust Agent when OfficeScan client is
uninstalled.
Note: Also use this screen to uninstall or preserve CTA status on clients.
Preserving the CTA status means preventing an installation from overwriting
CTA if one is already installed. Unless you are upgrading or are certain that you
have never installed CTA on any of the clients you selected, you may want to use
this option, otherwise the server will reinstall CTA and your settings will be lost.
6. If you selected domain(s) or client(s) in the client tree, click Save. If you clicked the
root domain icon, choose from the following options:
• Apply to All Clients: Applies settings to all existing clients and to any new
client added to an existing/future domain. Future domains are domains not yet
created at the time you configured the settings.
• Apply to Future Domains Only: Applies settings only to clients added to
future domains. This option will not apply settings to new clients added to an
existing domain.
Note: If the client to which you deploy the agent is not online when you click Install
Cisco Trust Agent, OfficeScan automatically fulfills the task request when the
client becomes online.
Cisco Trust Agent Installation Verification
After deploying the CTA to clients, verify successful installation by viewing the client
tree. The client tree contains a column titled CTA Program, which is visible in the
Update, View All, or Antivirus views. Successful CTA installations contain a version
number for the CTA program.
Also check if the following processes are running on the client computer:
• ctapsd.exe
• ctaEoU.exe
• ctatransapt.exe
• ctalogd.exe
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