OfficeScan 10.6 Administrator's Guide - Trend Micro™ Online Help

Trend Micro OfficeScan 10.6 Administrator’s Guide
7-8
To modify the time period before a program is allowed to run:
PATH: NETWORKED COMPUTERS > GLOBAL CLIENT SETTINGS
Note: This setting only works if Event Monitoring is enabled and the action for a monitored
system event is "Ask when necessary". This action prompts a user to allow or deny
programs associated with the event. If the user does not respond within a certain time
period, OfficeScan automatically allows the program to run.
For details, see Event Monitoring on page 7-2.
1. Go to the Behavior Monitoring Settings section.
2. Specify the time period in Automatically allow program if client does not
respond within __ seconds.
3. Click Save.
Certified Safe Software Service
The Certified Safe Software Service queries Trend Micro datacenters to verify the safety
of a program detected by either Malware Behavior Blocking or Event Monitoring.
Enable Certified Safe Software Service to reduce the likelihood of false positive
detections.
Note: Ensure that clients have the correct Client Proxy Settings before enabling Certified
Safe Software Service. Incorrect proxy settings, along with an intermittent Internet
connection, can result in delays or failure to receive a response from Trend Micro
datacenters, causing monitored programs to appear unresponsive.
In addition, pure IPv6 clients cannot query directly from Trend Micro datacenters. A
dual-stack proxy server that can convert IP addresses, such as DeleGate, is required to
allow the clients to connect to the Trend Micro datacenters.