OfficeScan 10.6 Administrator's Guide - Trend Micro™ Online Help

Scanning for Security Risks
Dialer
A dialer changes client Internet settings and can force a computer to dial pre-configured
phone numbers through a modem. These are often pay-per-call or international
numbers that can result in a significant expense for an organization.
Hacking Tool
A hacking tool helps hackers enter a computer.
Remote Access Tool
A remote access tool helps hackers remotely access and control a computer.
Password Cracking Application
This type of application helps decipher account user names and passwords.
Others
"Others" include potentially malicious programs not categorized under any of the
spyware/grayware types.
How Spyware/Grayware Gets into a Network
Spyware/Grayware often gets into a corporate network when users download legitimate
software that have grayware applications included in the installation package. Most
software programs include an End User License Agreement (EULA), which the user has
to accept before downloading. Often the EULA does include information about the
application and its intended use to collect personal data; however, users often overlook
this information or do not understand the legal jargon.
Potential Risks and Threats
The existence of spyware and other types of grayware on the network has the potential
to introduce the following:
Reduced Computer Performance
To perform their tasks, spyware/grayware applications often require significant CPU
and system memory resources.
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