A Class with Drucker - Headway | Work on yourself
A Class with Drucker - Headway | Work on yourself
A Class with Drucker - Headway | Work on yourself
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138 ■ A CLASS WITH DRUCKER<br />
in the world. He didn’t, because he knew what he wanted to do and the<br />
c<strong>on</strong>tributi<strong>on</strong>s he wanted to make in life. Such wealth as he attained was<br />
<strong>on</strong>ly a by-product of his c<strong>on</strong>tributi<strong>on</strong>s and the main goal he set for himself.<br />
The Resp<strong>on</strong>sibilities of the Leader<br />
His lecture well represented what <str<strong>on</strong>g>Drucker</str<strong>on</strong>g> was trying to teach us about the<br />
resp<strong>on</strong>sibilities and accountability of management and of any leader. He<br />
could not understand how any top executive could be earning high compensati<strong>on</strong><br />
while the business was performing poorly or if there was a need<br />
for layoffs.<br />
Actually, this example of the accountability of the leader was but <strong>on</strong>e of<br />
many examples that <str<strong>on</strong>g>Drucker</str<strong>on</strong>g> gave during this lecture and others. However,<br />
what stuck <str<strong>on</strong>g>with</str<strong>on</strong>g> me was that this particular example emphasized that the<br />
leader or company executive was always resp<strong>on</strong>sible, even for acti<strong>on</strong>s that<br />
he did not pers<strong>on</strong>ally initiate, such as having his own salary raised.<br />
In many ways, <str<strong>on</strong>g>Drucker</str<strong>on</strong>g>’s lecture <strong>on</strong> the accountability of management<br />
emphasized something I was taught early <strong>on</strong> in my own career. I believe<br />
leaders in all organizati<strong>on</strong>s, including those in business, should adopt it<br />
<str<strong>on</strong>g>with</str<strong>on</strong>g>out qualificati<strong>on</strong>. Namely, this is that a leader is resp<strong>on</strong>sible for everything<br />
that his or her organizati<strong>on</strong> accomplishes or fails to accomplish,<br />
regardless of other factors, including the business or ec<strong>on</strong>omic climate or<br />
anything else. It is the leader who is always resp<strong>on</strong>sible!<br />
In reviewing my own experiences as a leader over the years, in the military,<br />
in business, and in academia, I cannot think of a single failure in<br />
which some acti<strong>on</strong> or lack of acti<strong>on</strong> <strong>on</strong> my part was not the root cause or<br />
a major c<strong>on</strong>tributing factor to a less-than-desirable outcome. Executive<br />
salaries, which <str<strong>on</strong>g>Drucker</str<strong>on</strong>g> used as his prime example, were but representative<br />
of all executive acti<strong>on</strong>s or inacti<strong>on</strong>s for which an executive is ultimately<br />
and always resp<strong>on</strong>sible and accountable.<br />
Uni<strong>on</strong> Accountability<br />
Leaving top management, <str<strong>on</strong>g>Drucker</str<strong>on</strong>g> then turned to labor, and especially the<br />
uni<strong>on</strong>s. He told us that there was a time when management ruthlessly<br />
exploited workers, and uni<strong>on</strong>s were formed to protect the worker from this<br />
mistreatment. So the formati<strong>on</strong> of uni<strong>on</strong>s to protect the worker was well<br />
justified. However, in the United States and many other countries, labor<br />
laws now largely protected workers from unfair practices. The problem was<br />
that most uni<strong>on</strong>s saw themselves as accountable <strong>on</strong>ly for worker welfare.