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A Class with Drucker - Headway | Work on yourself

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OUTSTANDING PERFORMANCE IS INCONSISTENT ■ 83<br />

or the top n<strong>on</strong>-commissi<strong>on</strong>ed officer ranks, can serve even l<strong>on</strong>ger yet. As<br />

a c<strong>on</strong>sequence, when “Japanese management” caught <strong>on</strong> in the U.S. in the<br />

1980’s, and management gurus began to advocate “lifetime employment”<br />

as the Japanese supposedly had, Japanese management looked very much<br />

like this aspect of a military career.<br />

As a result of this system few in the military fear loss of employment. Of<br />

course, this is not necessarily true during reducti<strong>on</strong> in force as occurred in<br />

the early 1990’s <str<strong>on</strong>g>with</str<strong>on</strong>g> the end of the Cold War and at various other periods.<br />

However, <strong>on</strong> the day Peter began to lecture about risk-taking and employment,<br />

I didn’t fully recognize the fear of loss of employment as a problem.<br />

Peter said, “Outstanding performance is inc<strong>on</strong>sistent <str<strong>on</strong>g>with</str<strong>on</strong>g> fear of failure.”<br />

I mentally yawned. I thought, “Of course, <strong>on</strong>e does the best <strong>on</strong>e can.<br />

If you blow it, you get ‘relieved of command.’ What’s new?” The military<br />

does refer to this colloquially as “getting fired.” But unless you’ve d<strong>on</strong>e<br />

something illegal or immoral or are a senior officer, it is not the end of your<br />

career. You are still in the military. They usually just assign you to a new<br />

positi<strong>on</strong>, generally at some distance geographically and in a totally different<br />

envir<strong>on</strong>ment. Frequently you’ll get another chance in a new place, <str<strong>on</strong>g>with</str<strong>on</strong>g><br />

a new job, and <str<strong>on</strong>g>with</str<strong>on</strong>g> new resp<strong>on</strong>sibilities.<br />

I’ve known many people to make major mistakes, get a new job, and<br />

perform so well that they get promoted. If you read Colin Powell’s book<br />

My American Journey (Random House, 1995), you’ll see that this happened<br />

to Powell himself, even as a senior officer. He, of course, eventually ended<br />

up a four-star general and the chairman of the Joint Chiefs of Staff, the top<br />

uniformed job in our armed forces.<br />

In my naiveté, I hadn’t given much thought to whether some<strong>on</strong>e of<br />

Colin Powell’s capabilities could make a mistake, yet avoid being fired in<br />

civilian life, although by the time of Peter’s lecture I had been in the corporate<br />

world for several years and read lots of business books. I should<br />

have known better, but I didn’t.<br />

As Peter went <strong>on</strong>, I began to see that he was saying that this wasn’t true<br />

in the business world at all. You could be fired at any time. You didn’t even<br />

have to make a serious mistake. Many times bosses had the authority to fire<br />

you for just about any reas<strong>on</strong>, and some did. It suddenly dawned <strong>on</strong> me<br />

that what I had c<strong>on</strong>sidered a peculiar incident two years earlier, when I had<br />

first started <str<strong>on</strong>g>with</str<strong>on</strong>g> an engineering company, was not so peculiar at all.<br />

Sierra was a medium sized company located in the foothills of the San<br />

Gabriel Mountains in Sierra Madre, California. The company manufactured

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