A Class with Drucker - Headway | Work on yourself
A Class with Drucker - Headway | Work on yourself
A Class with Drucker - Headway | Work on yourself
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SELF-CONFIDENCE MUST BE BUILT STEP-BY-STEP ■ 31<br />
The Arrow didn’t have a tape system, and so I would take a portable<br />
tape player <str<strong>on</strong>g>with</str<strong>on</strong>g> me, put it <strong>on</strong> the passenger seat, and run it from there. It<br />
was not stereo, but that didn’t matter because I listened mostly to tapes <strong>on</strong><br />
business or self improvement. I thought I could use a little of both, especially<br />
the latter. Unfortunately, the tape in my recorder kept sticking. I<br />
would take it out and pound it against my right leg, reinsert it, and turn<br />
the player <strong>on</strong> again. It would play for a short time, and then stick again. I<br />
was getting more and more frustrated and my leg was getting sore.<br />
If that weren’t enough, I ran into a traffic jam <strong>on</strong> the freeway and I arrived<br />
at Clarem<strong>on</strong>t late for class. Then I couldn’t find a parking place close to<br />
Harper Hall. I finally found something, but it was several blocks away. I tentatively<br />
stuck my head in the classroom to see if I could sneak in unobserved.<br />
Not a chance. <str<strong>on</strong>g>Drucker</str<strong>on</strong>g> was already sans jacket, sleeves rolled up, tie loosened,<br />
and lecturing. I usually sat right up fr<strong>on</strong>t, but being late, all the fr<strong>on</strong>t<br />
row seats were taken. I nodded to Peter and found something at the back of<br />
the room. At that precise moment, I heard <strong>on</strong>e of my classmates ask, “So,<br />
Dr. <str<strong>on</strong>g>Drucker</str<strong>on</strong>g>, how did you happen to become a management c<strong>on</strong>sultant?”<br />
By then, I had learned that Peter didn’t care for titles. He liked to be<br />
called “Peter.” My impressi<strong>on</strong> was that he especially didn’t like the title<br />
“doctor.” I d<strong>on</strong>’t know why that was. In additi<strong>on</strong> to his many h<strong>on</strong>orary<br />
doctorates, he had a doctorate in Internati<strong>on</strong>al Law from the University of<br />
Frankfurt. He told us that he had selected law because it was the easiest<br />
doctorate to obtain. Whether this was true or not, I d<strong>on</strong>’t know. It was<br />
equally unclear what Peter thought of management c<strong>on</strong>sultants, although,<br />
of course, he was reputed to be the world’s preeminent c<strong>on</strong>sultant in the<br />
management field.<br />
There are a lot of books published <strong>on</strong> management c<strong>on</strong>sulting today. In<br />
fact, I wrote <strong>on</strong>e (How To Make It Big as a C<strong>on</strong>sultant, AMACOM, 1985,<br />
1991, 2001). However, this was not always so. In the 1970’s, management<br />
c<strong>on</strong>sulting was just becoming popular in the business community and<br />
there was a great deal of interest in the subject. There was a c<strong>on</strong>siderable<br />
mystique about what management c<strong>on</strong>sultants did and how they operated.<br />
Peter had c<strong>on</strong>sulted for some of the largest corporati<strong>on</strong>s in the world,<br />
including General Motors. His project <str<strong>on</strong>g>with</str<strong>on</strong>g> General Motors, actually a<br />
study, was the basis of his book, C<strong>on</strong>cept of the Corporati<strong>on</strong>, which helped<br />
to establish him as the foremost thinker in the field of management. So<br />
whatever Peter was lecturing <strong>on</strong> that led to this questi<strong>on</strong>, the questi<strong>on</strong> was<br />
probably h<strong>on</strong>estly, if somewhat brashly, asked by my classmate. In any case,