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A Class with Drucker - Headway | Work on yourself

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A MODEL ORGANIZATION ■ 187<br />

The Stuff of Heroes: The Eight Universal Laws of Leadership (L<strong>on</strong>gstreet<br />

Press, 1998). It was <strong>on</strong> The Los Angeles Times best-seller list for two<br />

weeks. The book is now out of print, though I hope eventually to bring<br />

it up to date and have it published again.<br />

The Eight Universal Laws of Leadership<br />

To get some idea of <str<strong>on</strong>g>Drucker</str<strong>on</strong>g>’s feelings about leadership, I would like to<br />

share his resp<strong>on</strong>ses to each “law” at the time that I showed them to him.<br />

1. Integrity First. “You are entirely right and absolutely correct in<br />

listing this as your first law. A leader can be well-liked and popular<br />

and even competent, and that’s all well and good, but if he<br />

lacks integrity of character he is not fit to be a leader.”<br />

2. Know Your Stuff. “This seems obvious, but some managers do try<br />

to cut corners rather than mastering the knowledge that they must<br />

have and that is essential to the quality of their performance.”<br />

3. Declare Your Expectati<strong>on</strong>s. “I’m uncertain what you mean by this.<br />

If you mean that a leader should declare his objectives and his<br />

missi<strong>on</strong>—by all means, yes.”<br />

4. Show Uncomm<strong>on</strong> Commitment. “The failure of many is because<br />

they show no commitment, or commitment to the wr<strong>on</strong>g goals.<br />

This gets back to your third law. Commitment comes from a worthy<br />

missi<strong>on</strong> and then str<strong>on</strong>g commitment.”<br />

5. Expect Positive Results. “There is a cauti<strong>on</strong>ary tale here: <strong>on</strong>e must<br />

not be a ‘Pollyanna’. Still, the central thought is correct: <strong>on</strong>e cannot<br />

be negative and succeed in anything.”<br />

6. Take Care of Your People. “Many managers are failing to do this,<br />

and it will catch up <str<strong>on</strong>g>with</str<strong>on</strong>g> them.”<br />

7. Put Duty Before Self. “This should be the basis of all leadership.<br />

The leader cannot act in his own interests. It must be in the interests<br />

of the customer and the worker. This is the great weakness of<br />

American management today.”<br />

8. Get Out in Fr<strong>on</strong>t. “Very true. As junior leader or CEO, the leader<br />

must be where the work is the most challenging. During World

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