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A Class with Drucker - Headway | Work on yourself

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84 ■ A CLASS WITH DRUCKER<br />

various life support and protective products, mostly for the military and for<br />

aviati<strong>on</strong> use, but also for civil aviati<strong>on</strong>. I was hired as Director of Research<br />

and Development.<br />

As their new boss, I had called all of my project engineers together. I<br />

told them that although I liked to c<strong>on</strong>sider myself infallible, I knew this<br />

was not so. Therefore, in my enthusiasm, it was entirely possible that I<br />

would come up <str<strong>on</strong>g>with</str<strong>on</strong>g> an occasi<strong>on</strong>al dumb or otherwise unworkable idea.<br />

When this happened, I expected whoever saw this to tell me why the idea<br />

was dumb or unworkable in the str<strong>on</strong>gest possible terms right away, and<br />

to make sure that I understood the point, even if I got angry <str<strong>on</strong>g>with</str<strong>on</strong>g> them. I<br />

told them my anger would subside and they would not be punished for<br />

doing this. If they allowed me to do something stupid <str<strong>on</strong>g>with</str<strong>on</strong>g>out telling me,<br />

when they knew better, I told them that they were even dumber than me.<br />

“However,” I said, “<strong>on</strong>ce I have heard you out, there may be other c<strong>on</strong>siderati<strong>on</strong>s.<br />

If I can and we have time, I will explain these c<strong>on</strong>siderati<strong>on</strong>s<br />

to you. In any case, it’s still my decisi<strong>on</strong>. If I decide to do what you c<strong>on</strong>sider<br />

to be a dumb thing anyway, after you know I have understood your<br />

argument, I want you to adopt that decisi<strong>on</strong> as if it were your own and<br />

help me to make it happen the way that I want. Nevertheless, again, I<br />

expect you to tell me your opini<strong>on</strong> and your arguments first.”<br />

Every<strong>on</strong>e agreed that this is what they would do. The <strong>on</strong>ly problem<br />

was, no <strong>on</strong>e did it . . . at least not right away. It took several m<strong>on</strong>ths before<br />

I actually saw this happening. But finally it did, saving our organizati<strong>on</strong> a<br />

number of missteps from some of my would-be, out-and-out blunders. I<br />

never understood why it took so l<strong>on</strong>g for them to start doing this.<br />

Listening to Peter’s lecture, now I did. As a boss in that company, I had the<br />

authority to fire them <strong>on</strong> the spot. And this wasn’t bounced from my<br />

organizati<strong>on</strong> to some<strong>on</strong>e else’s <str<strong>on</strong>g>with</str<strong>on</strong>g>in the company as <str<strong>on</strong>g>with</str<strong>on</strong>g> the military’s<br />

“getting fired.” This meant out of the company completely. So, they felt<br />

less free to say what they actually thought, no matter what I told them to<br />

do. In some ways, the ability to instantly discharge people from the company<br />

was more authority than I had in the military!<br />

<str<strong>on</strong>g>Drucker</str<strong>on</strong>g>’s Wisdom <strong>on</strong> an Executive Performance<br />

As I menti<strong>on</strong>ed previously, Peter’s lecture was <strong>on</strong> the manager’s need to<br />

take risks in his decisi<strong>on</strong>-making. I believe his intenti<strong>on</strong> was to focus <strong>on</strong><br />

other aspects of employment, not just job security. However, his statement

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