Report of the Local Government Efficiency Review Group

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Table 6.3 – Local Authority Service Areas Housing Roads Water Tenant Support Services Housing Liaison Estate Management / Home Ownership Housing Capital / Design / Construction / Maintenance Social & Voluntary Housing Special Housing Needs Architecture / RAS Scheme Roads Capital Schemes Network Management Projects Road Design Plant & Machinery Stores Water & Wastewater Schemes Water Metering Project Drainage Leakage Detection Planning Traffic Waste / Environment County & City Development Boards Regional Authorities Conservation Enforcement / Forward Planning / Development Management Development Levies Archaeology Traffic and School Wardens Refuse Collection Recycling / Litter Wardens / Energy Usage Laboratories / Pollution Control Environmental Awareness Landfill Corporate Services HR IT Register of Electors Town Clerk Offices / County Secretariat FOI / Access Officer / Irish Language Officers Higher Education Grants Organisation Development Senior Management Team Support Facilities & Catering / Customer Service Cleaning / Porter / Print Room Personnel / Training / Partnership / Legal Superannuation / IR / Recruitment Staff Welfare PMDS Core HR & Payroll Business Systems Support & Development Infrastructure & Technical Support & Development GIS Networks & Communications Finance Libraries Community & Enterprise Agresso Financial Management System Rates / Auditors / Housing Rent Cash Office / Revenue Collectors Payroll / Risk Management Accounts Payable / Debtors / Procurement Fire Services Fire Service Operations Emergency Planning Libraries Mobile Libraries Archives Rapid Programme / Economic Planning & Development Sports Arts / Museums / Parks / Amenities Recreation / Tourism / Sports / Heritage Veterinary Services / Dog Control / County Enterprise Harbours / Burial Grounds / Horticulture Public Toilets 6.7.2 In December 2009, there were 32,252 whole time equivalent (WTE) staff employed in local authorities. Using the above categories, the largest service area for employment was roads, with almost 7,000 staff, or 22.1% of total employment in the sector. The corporate functions (which includes 70
Corporate Services, HR, IT, and Finance) taken together with Motor Tax account for close to 16% of all staff. Figure 6.9 – Local Authority Staff by Service Area, end-2009 Fire & Emergency Planning 6.1% Motor Traffic Tax IT 1.6% HR 2% 1.8% 2.1% Corporate Services 4.6% Planning 5.4% Libraries 5.1% Finance 5.3% Community & Enterprise 9.7% Water & Wastewater 10% Senior Management 0.8% Source: Survey of County and City Councils, 2010(Note: rounding may affect totals) 6.8 Corporate Functions Roads 22.1% Housing 12.4% Waste / Environment 10.9% 6.8.1 Staffing levels across service areas vary greatly across local authorities. For several functional areas, this is to be expected. For example, the roads function accounts for as many as three times the level of staff in rural local authorities compared to urban authorities, whereas urban authorities have a greater concentration of staff in the housing area. However, staffing levels in the corporate areas should be largely comparable across local authorities, where demand for the function is less sensitive to local city and county characteristics and more dependent on individual organisational factors. Practice varies however, as Figure 6.10 shows to a greater extent than expected. 71
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Report of the Local Government Effi
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5. Organisational Efficiency Issues
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14. Recommendations 14.1 Recommenda
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associated Government Statement, ne
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more focussed than previously on mu
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ating town councils is largely repr
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• The provision of quality custom
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1.7 Compliance Requirements on Loca
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2.1 National Public Finances 2. Bud
Page 19 and 20: Figure 2.2 - Total Local Authority
Page 21 and 22: evenue were needed for the local go
Page 23 and 24: Figure 2.3 - Sources of Local Autho
Page 25 and 26: Figure 2.4 -Sources of Local Author
Page 27 and 28: Figure 2.5 - Local Authority Curren
Page 29 and 30: Payroll Expenses Table 2.4 - Breakd
Page 31 and 32: 2. Reintroducing domestic water cha
Page 33 and 34: Income €m € 1,600.0 € 1,400.0
Page 35 and 36: 3. Local Government Experience of E
Page 37 and 38: maintenance are provided by the cou
Page 39 and 40: well as reductions in the number of
Page 41 and 42: 4. Context - Looking Forward 4.1 Na
Page 43 and 44: 4.2.6 Aside from keeping costs down
Page 45 and 46: 5. Organisational Efficiency Issues
Page 47 and 48: statutorily vested in certain ratin
Page 49 and 50: 5.5.6 Roads are classified into nat
Page 51 and 52: the majority of town councils, a pl
Page 53 and 54: 5.7 Other Local Bodies 5.7.1 A smal
Page 55 and 56: • County council offices / area o
Page 57 and 58: Figure 6.1 - Local Authority Staff
Page 59 and 60: Figure 6.2 - Staffing per 1,000 Pop
Page 61 and 62: Figure 6.5 - Staffing Per 1,000 Pop
Page 63 and 64: Cluster Data Cluster Mayo Roscommon
Page 65 and 66: senior management staff - for examp
Page 67 and 68: ut this figure varies from 22% to 5
Page 69: eplacement with lower level staff w
Page 73 and 74: to provide services in the corporat
Page 75 and 76: Recommendations: 6.11.1 In summary,
Page 77 and 78: 7.1 Local Government Audit 7. Value
Page 79 and 80: through open recruitment. Opportuni
Page 81 and 82: the Director and relevant local gov
Page 83 and 84: 7.6.3 Local authorities should cons
Page 85 and 86: 8. Shared Services 8.1 Shared Servi
Page 87 and 88: 8.2.6 Many parts of the United Stat
Page 89 and 90: 8.4 Shared ‘Back Office’ Servic
Page 91 and 92: 8.4.12 For example, recruitment to
Page 93 and 94: approach which will be used to asse
Page 95 and 96: enefits in terms of pooling resourc
Page 97 and 98: while also improving the service fo
Page 99 and 100: Implementation Group suggested in s
Page 101 and 102: 9.2.4 The Local Government e-Procur
Page 103 and 104: forms are now captured online. This
Page 105 and 106: Table 9.1 - Non-Pay Items Procured
Page 107 and 108: 9.5.10 LAQuotes is used by the vast
Page 109 and 110: sectoral level, to promote exchange
Page 111 and 112: 10.1 Housing 10. Efficiencies in Pr
Page 113 and 114: 10.1.9 Two issues arise in this res
Page 115 and 116: that may arise in this respect as p
Page 117 and 118: the new Housing and Sustainable Com
Page 119 and 120: 10.2.6 To date, the emphasis of tol
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10.2.14 The Group also noted the la
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• Allocating grants to improve th
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10.3.11 It would also facilitate th
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consumption (see also section 9 in
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Financial Summary: Through a combin
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current levels of resourcing for pl
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educe the number of such transactio
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Financial Summary: Through a combin
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in the trend of rationalisation of
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Table 10.1 - Motor Taxation Classes
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detail in issuing licences. Motor t
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11.1 Treasury Management 11. Other
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for the overdraft, has the potentia
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• The online Roadworks Control sy
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management, etc. Use of professiona
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• Projects to streamline existing
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12. Local Government and the Wider
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significant administrative overhead
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City Enterprise Boards with county/
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suggests that financial incentives
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13. Cost Recovery and Revenue Issue
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13.1.11 The Group considers that th
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Minister for Education and Skills t
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legislation provides that arrears o
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Recommendations: 13.5.1 In summary,
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14.1 Recommendations 14. Recommenda
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25. Financial performance indicator
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Housing 48. Housing sections within
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Planning monitoring by other public
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Local Government and the Wider Publ
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that just because these recommendat
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Appendix 1 - List of Submissions Re
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Appendix 2 - Local Government Effic
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Gross Current Income by Source and
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County Councils Housing and Buildin
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Town Councils Housing and Building
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Non-Rating Town Councils (1) Paymen
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Regional Assembly Payments Receipts
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Local Authority Current Expenditure
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Town Council Population Size (Censu
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Appendix 5 - Local Government Net B
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Former Town Commissioners 2010 Net
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Appendix 7 - Performance Indicators
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Appendix 9 - Unaccounted for Water
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Appendix 11 - Membership of County
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Report of the Local Government Efficiency Review Group

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