Digital Mailing System DM400,TM DM500TM and DM550TM

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4 • Running Mail 7 4-16 Printing Postage Tapes Print postage tapes for: • Packages • Onion skin/airmail type envelopes • Tyvek® envelopes • Envelopes that are thicker than 5/8” • Any pieces of mail that are outside the limits specified for mailing materials – see Specifications: Section ll in Chapter 2 of this guide for details. You can request up to 50 tapes at a time. The tapes exit into the stacker. The DM400/DM500/DM550 is designed to use a special pressure sensitive adhesive tape made exclusively for it. WARNING! Use only fresh rolls of Pitney Bowes tape to avoid distortion or stalls in the mechanism and possible loss of postage. 1. Locate the tape exit on the right side of the mailing system. 2. With the correct postage set on the main screen, press the Tape key to print one tape. 3. To print more than one tape, use the numeric keys to type in the number of tapes you want, then press the Tape key. The system prints the tapes. NOTE: Do not lift any of the covers on the mailing system while the tape is printing or the system will stop printing, cut and eject the tape. SV61964 Rev. A
8 Adding Postage or Correcting Postage DM400, DM500, DM550 Operating Guide If you do not have the correct postage on a piece of mail, you can add more postage directly on a piece of mail. If you prefer, you can print the corrections on at a tape instead and then apply it to the piece of mail. To add more postage 1. If you are printing more postage on an envelope and if the envelope is sealed, press the Mode key and select Sealer Off. If you are printing on a tape, go to step 3. 2. From the Normal Preset screen select Custom Presets, then select Correction.. 3. The display will return to the Normal Preset screen and Correction will appear in the Advertisement Display area of the screen. 4. Select Class, then select Other Payment, and then select Postage Correct which will take you to the screen displayed below: Other Payment Postage Correct $0.00 Current service: None ► 0.01 to 0.50 ► 3.50 to 99.99 Press Enter when done. 0.000kg ► Cancel 5. Select the postage value range that corresponds to the amount of postage you want to add as a correction, enter the appropriate amount, and then press Enter, and then press Enter a second time to go back to the main screen. NOTE: Values between $0.50 and $3.50 cannot be entered as this range is representative of the existing Canada Post Lettermail rate structure – these values will be adjusted based on future Canada Post Rate Changes. If the value range 3.50 to 99.99 is selected and if a value between $0.50 and $3.50 (the restricted range at time of publication) is entered, the system will record this as a zero dollar entry. The system will print an indicia with a value of $0.00 if you do not correct this option by returning through the steps to process a postage correction. 6. Place your mail piece on the scale or enter weight manually depending on which mode your system is in. SV61964 Rev. A 4-17
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Digital Mailing System DM400, TM DM
Page 3:
DM400/DM500/DM550 Mailing System Op
Page 7 and 8: 1 Read This First Chapter Contents
Page 9 and 10: What’s in This Guide DM400, DM500
Page 11 and 12: What You Need to Know DM400, DM500,
Page 13 and 14: Safety Requirements continued DM400
Page 15 and 16: 2 Meet the DM400, DM500, DM550 Chap
Page 17 and 18: Introducing the Mailing System Feat
Page 19 and 20: Accounting and Reports Advertisemen
Page 21 and 22: Integrated Platform Scale (Optional
Page 23 and 24: Mailing System Exterior continued D
Page 25 and 26: External Modem Connections continue
Page 27 and 28: The Mailing System Interior continu
Page 29 and 30: The IntelliLink Control Centre cont
Page 31 and 32: Specifications DM400, DM500, DM550
Page 33 and 34: Specifications continued Section II
Page 35 and 36: Specifications continued 10 in. (27
Page 37 and 38: 3 Mail in a Minute Chapter Contents
Page 39 and 40: Mail In A Minute Prepare Your Mail
Page 41 and 42: Print Postage Tapes Print postage t
Page 43 and 44: 4 Running Mail Chapter Contents Nav
Page 45 and 46: Applying Postage and Running Mail D
Page 47 and 48: 1 Preparing Your Mail continued DM4
Page 49 and 50: Mode Selection: Differential Weighi
Page 51 and 52: Mode Selection: Attached Scale - Au
Page 53 and 54: Selecting a Class, or Special Servi
Page 55 and 56: DM400, DM500, DM550 Operating Guide
Page 57: 5 6 Selecting an Account to Print P
Page 61 and 62: 9 Advancing the Date DM400, DM500,
Page 63 and 64: DM400, DM500, DM550 Operating Guide
Page 65 and 66: 5 • Mailing System Setup Navigati
Page 67 and 68: 5 • Mailing System Setup 1 Settin
Page 69 and 70: 5 • Mailing System Setup 3 5-6 Se
Page 71 and 72: 5 • Mailing System Setup 4 Settin
Page 73 and 74: 5 • Mailing System Setup 6 the Sc
Page 75 and 76: 5 • Mailing System Setup Scale/Ra
Page 77 and 78: 5 • Mailing System Setup 7 5-14 S
Page 79 and 80: 5 • Mailing System Setup Phone Se
Page 81 and 82: 5 • Mailing System Setup 9 5-18 C
Page 83 and 84: 5 • Mailing System Setup Timeouts
Page 85 and 86: 5 • Mailing System Setup 11 5-22
Page 87 and 88: 5 • Mailing System Setup How to D
Page 89 and 90: 5 • Mailing System Setup 13 5-26
Page 91 and 92: 6 • Adding Postage Postage By Pho
Page 93 and 94: 6 • Adding Postage 1 6-4 Connecti
Page 95 and 96: 6 • Adding Postage 2 6-6 Connecti
Page 97 and 98: 6 • Adding Postage 4 6-8 Adding P
Page 99 and 100: 6 • Adding Postage 6-10 Payment O
Page 101 and 102: 7 • Accounting Setup Navigating H
Page 103 and 104: 7 • Accounting Setup Account Stru
Page 105 and 106: 7 • Accounting Setup Using the Ac
Page 107 and 108: 7 • Accounting Setup 2 7-8 Creati
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7 • Accounting Setup 4 Setting an
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7 • Accounting Setup 8 Resetting
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7 • Accounting Setup 11 12 7-14 S
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8 • Reports Reports Printing a Re
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8 • Reports Multi-Account Summary
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8 • Reports Last 5 Refills Report
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8 • Reports Account List Report 8
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8 • Reports 8-10 SV61964 Rev. A
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9 • Maintaining and Updating Item
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9 • Maintaining and Updating Tape
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9 • Maintaining and Updating E-Z
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9 • Maintaining and Updating Clea
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9 • Maintaining and Updating Repl
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9 • Maintaining and Updating Chan
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9 • Maintaining and Updating Perf
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9 • Maintaining and Updating 9-22
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10 • Troubleshooting 10-2 SV61964
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10 • Troubleshooting Envelope Fee
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10 • Troubleshooting Envelope Fee
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10 • Troubleshooting Printing Pro
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10 • Troubleshooting Weighing Pro
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10 • Troubleshooting 10-12 SV6196
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11 • Supplies and Options 11-2 SV
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11 • Supplies and Options Accesso
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A • Glossary A-2 SV61964 Rev. A
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A • Glossary Communications Port
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A • Glossary Printer Nozzle The m
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Index i-2 SV61964 Rev. A
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Index Display adjust the contrast 5
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Index Postage modes 4-6 seal only 4
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Index i-8 SV61964 Rev. A
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