Digital Mailing System DM400,TM DM500TM and DM550TM

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5 Payment Options for Your Postage By Phone ® Account DM400, DM500, DM550 Operating Guide Telephone Banking (Including Internet and PC Banking) 1. To set up Telephone, PC, and Internet Banking, please verify with your bank to determine if Postage By Phone is on the list of registered payees for bill payment. 2. Provide your bank with your Postage By Phone account number. 3. Processing timeframe: 1 business day from the date of payment (processed between 14:00 – 17:45 EST) Pre-Authorized Debits (PAD) For enquiries, contact the help desk. Refer to the Pitney Bowes Contact Information List for the phone number. By Payment at a Financial Institution 1. Bring your Postage By Phone statement of account to a teller at your bank with your payment (cash or draft, money order, cheque payable to Postage By Phone). 2. Photocopies and reprints of payment stubs are not acceptable. 3. Processing timeframe: 3 business days, when sent through the bank’s clearing centre. By Regular Mail or Prepaid Courier Service 1. Make cheque payable to Postage By Phone. 2. Include statement stub—failure to do so will delay processing. 3. Write Postage By Phone account number on cheque and cheque stub. Via Mail Postage By Phone PO Box 1040 Station A Toronto ON M5W 3C8 4. Processing timeframe after delivery: • With payment stub: 1–2 business days (Saturdays and Sundays excluded) • Without payment stub: 2–3 business days or more (Saturdays and Sundays excluded) SV61964 Rev. A 6-9
6 • Adding Postage 6-10 Payment Options for Your Postage By Phone ® Account continued • Processing times are between 14:00 – 17:45 EST Example: • Payments received on Monday with payment stub should be processed Tuesday between 14:00 – 17:45 EST. • Payments received on Monday without payment stub should be processed Wednesday between 14:00 – 17:45 EST, if the Postage By Phone account number is readily available. SV61964 Rev. A
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Digital Mailing System DM400, TM DM
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DM400/DM500/DM550 Mailing System Op
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1 Read This First Chapter Contents
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What’s in This Guide DM400, DM500
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What You Need to Know DM400, DM500,
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Safety Requirements continued DM400
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2 Meet the DM400, DM500, DM550 Chap
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Introducing the Mailing System Feat
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Accounting and Reports Advertisemen
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Integrated Platform Scale (Optional
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Mailing System Exterior continued D
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External Modem Connections continue
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The Mailing System Interior continu
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The IntelliLink Control Centre cont
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Specifications DM400, DM500, DM550
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Specifications continued Section II
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Specifications continued 10 in. (27
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3 Mail in a Minute Chapter Contents
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Mail In A Minute Prepare Your Mail
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Print Postage Tapes Print postage t
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4 Running Mail Chapter Contents Nav
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Applying Postage and Running Mail D
Page 47 and 48: 1 Preparing Your Mail continued DM4
Page 49 and 50: Mode Selection: Differential Weighi
Page 51 and 52: Mode Selection: Attached Scale - Au
Page 53 and 54: Selecting a Class, or Special Servi
Page 55 and 56: DM400, DM500, DM550 Operating Guide
Page 57 and 58: 5 6 Selecting an Account to Print P
Page 59 and 60: 8 Adding Postage or Correcting Post
Page 61 and 62: 9 Advancing the Date DM400, DM500,
Page 63 and 64: DM400, DM500, DM550 Operating Guide
Page 65 and 66: 5 • Mailing System Setup Navigati
Page 67 and 68: 5 • Mailing System Setup 1 Settin
Page 69 and 70: 5 • Mailing System Setup 3 5-6 Se
Page 71 and 72: 5 • Mailing System Setup 4 Settin
Page 73 and 74: 5 • Mailing System Setup 6 the Sc
Page 75 and 76: 5 • Mailing System Setup Scale/Ra
Page 77 and 78: 5 • Mailing System Setup 7 5-14 S
Page 79 and 80: 5 • Mailing System Setup Phone Se
Page 81 and 82: 5 • Mailing System Setup 9 5-18 C
Page 83 and 84: 5 • Mailing System Setup Timeouts
Page 85 and 86: 5 • Mailing System Setup 11 5-22
Page 87 and 88: 5 • Mailing System Setup How to D
Page 89 and 90: 5 • Mailing System Setup 13 5-26
Page 91 and 92: 6 • Adding Postage Postage By Pho
Page 93 and 94: 6 • Adding Postage 1 6-4 Connecti
Page 95 and 96: 6 • Adding Postage 2 6-6 Connecti
Page 97: 6 • Adding Postage 4 6-8 Adding P
Page 101 and 102: 7 • Accounting Setup Navigating H
Page 103 and 104: 7 • Accounting Setup Account Stru
Page 105 and 106: 7 • Accounting Setup Using the Ac
Page 107 and 108: 7 • Accounting Setup 2 7-8 Creati
Page 109 and 110: 7 • Accounting Setup 4 Setting an
Page 111 and 112: 7 • Accounting Setup 8 Resetting
Page 113 and 114: 7 • Accounting Setup 11 12 7-14 S
Page 115 and 116: 8 • Reports Reports Printing a Re
Page 117 and 118: 8 • Reports Multi-Account Summary
Page 119 and 120: 8 • Reports Last 5 Refills Report
Page 121 and 122: 8 • Reports Account List Report 8
Page 123 and 124: 8 • Reports 8-10 SV61964 Rev. A
Page 125 and 126: 9 • Maintaining and Updating Item
Page 127 and 128: 9 • Maintaining and Updating Tape
Page 129 and 130: 9 • Maintaining and Updating E-Z
Page 131 and 132: 9 • Maintaining and Updating Clea
Page 139 and 140: 9 • Maintaining and Updating Repl
Page 141 and 142: 9 • Maintaining and Updating Chan
Page 143 and 144: 9 • Maintaining and Updating Perf
Page 145 and 146: 9 • Maintaining and Updating 9-22
Page 147 and 148: 10 • Troubleshooting 10-2 SV61964
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10 • Troubleshooting Envelope Fee
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10 • Troubleshooting Envelope Fee
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10 • Troubleshooting Printing Pro
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10 • Troubleshooting Weighing Pro
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10 • Troubleshooting 10-12 SV6196
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11 • Supplies and Options 11-2 SV
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11 • Supplies and Options Accesso
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A • Glossary A-2 SV61964 Rev. A
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A • Glossary Communications Port
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A • Glossary Printer Nozzle The m
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Index i-2 SV61964 Rev. A
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Index Display adjust the contrast 5
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Index Postage modes 4-6 seal only 4
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Index i-8 SV61964 Rev. A
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Digital Mailing System DM400,TM DM500TM and DM550TM

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