CDOT Performance Data Business Plan - Cambridge Systematics

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CDOT Performance Data Business Plan 9. Strategic action item implementation. It also addresses data management methodologies to support these measures, and details best practices and recommendations related to data governance, performance measures, and dashboard development. The products were generated with extensive internal stakeholder input. ES-2 Cambridge Systematics, Inc.
CDOT Performance Data Business Plan 1.0 Introduction 1.1 PURPOSE There are two main types of challenges associated with performance measurement: 1) making effective use of performance data for decision-making, and 2) ensuring that the critical processes and responsibilities for data processing, analysis, and distribution work as effectively as possible. CDOT, like other agencies, is facing both types. Each aspect of performance measurement – data quality, data management, analysis tools and methods, dissemination, and use in business process – is important to the ultimate success of the effort. In general, agencies should determine which element(s) need more attention and they need to develop a balanced strategy for improvement. Typically, this strategy will require efforts on multiple fronts within CDOT including: Measuring the right things, at a level of detail appropriate to what they will be used for; Taking advantage of current technologies and tools for data collection, processing, and analysis; Making the best possible use of existing data and legacy systems; Enhancing tools over time to provide better decision support; and Building the staff capability and commitment required to ensure quality information and analyses that are used to make decisions. The purpose of this project was to develop and deliver a Plan to improve the Department’s management of performance information in the following areas: identification of priority performance measures, identification of critical data for these measures, data quality assurance and control, interfacing with a data management system, ensuring consistency, and minimizing the burden of reporting. This report documents current practices and next steps for CDOT with regard to performance measures, data governance and dashboard development. The remainder of this report is organized in the following sections: 2.0 Stakeholder Outreach Process – Summary of outreach efforts. 3.0 Performance Measures – Details current practices, best practices, and recommended practices related to performance measures. Included in this section is a detailed discussion regarding data needs to support the recommended measures. Cambridge Systematics, Inc. 1-1
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5.0 External Reporting Dashboard CD
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Figure 5.18 CDOT Dashboard Example
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Appendices A. Additional Data Colle
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Appendices Recognize and Plan
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Appendices Improved communication
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Appendices Planning Ext Planning In
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Appendices Person, Ron, Balanced Sc
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Appendices CDOT is required to rep
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Appendices How and when they ar
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Appendices If measures reported by
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Appendices INTEGRATE REGIONAL AND S
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Appendices Maintain or improve
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Appendices F. Sample Data Governanc
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Appendices G. Congestion The report
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Appendices Table G-1 Revised Segmen
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Appendices Results The following ta
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Appendices Figure G-1 Speed Eastbou
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Appendices Figure G-5 Speed Westbou
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Appendices A useful format for the
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Appendices Figure G-13 AM Peak PTI
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Appendices H. Calculation Spreadshe
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Appendices Cambridge Systematics, I
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