CDOT Performance Data Business Plan - Cambridge Systematics

CDOT Performance Data Business Plan
Table 4-1
Data Management Maturity Model Matrix
Level 0 – Ad Hoc 1 – Aware 2 – Planning 3 – Defined 4 – Managed 5 – Integrated
Technology/
Tools
People/
Awareness
Institutional/
Governance
No tools in place
Not aware of
need for
improved data
management to
support
performance
measurement
processes
No data
governance in
place
Planning for
tools to support
data
management in
some offices
Aware of need
for improved data
management to
support
performance
measurement
processes /
No action has
been taken
Agency is
discussing
needs/plans for
data governance
Planning for tools to
support data
management across
agency or for a specific
office.
Aware of need for
improved data
management to support
performance
measurement processes
/
Some steps have been
made within agency to
improve technology or
institutional setting to
support data
management in at least
one office
Some level of data
program assessment and
formulation of roles for
data managers is
underway in one or more
offices of agency.
Implemented some tools
to support data
management but not
widespread across
agency.
Aware of need for
improved data
management to support
performance
measurement processes
/
Some steps have been
made within agency to
improve both technology
and institutional setting to
support data
management in more
than one office
Data Business Planning
underway – including
development of
governance model for
multiple offices in agency.
Widespread
implementation of tools
to support data
management but not
integrated
Aware of need for
improved data
management to support
performance
measurement processes
/ Improvements are
under way to improve
both technology and
institutional setting to
support data
management across the
agency
Data Business Plan
developed with data
assessment complete
and data governance
structure defined
Integrated, widespread
implementation of tools
to support data
management and
performance
measurement
Aware of need for
improved data
management to support
performance
measurement processes
/ technology and
institutional processes are
in place to support data
management for
performance measures
Fully operational data
governance structure in
place
6-Continuous
Improvement
Ongoing assessment of
new technology to
support and improve data
management and
performance
measurement.
Agency is able to develop
performance measures
and predict outcomes for
programs based on
success with other
programs.
Data governance
structure fully supports
data management
activities across the
agency.
Red line indicates the level in the matrix CDOT is based on informal assessment
Cambridge Systematics, Inc. 4-9