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CDOT Performance Data Business Plan - Cambridge Systematics

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5.0 External Reporting<br />

Dashboard<br />

<strong>CDOT</strong> <strong>Performance</strong> <strong>Data</strong> <strong>Business</strong> <strong>Plan</strong><br />

This section addresses methods of external reporting of performance<br />

measures information and recommendations for formatting dashboards and<br />

balanced scorecards.<br />

The use of information technology tools such as executive dashboards and<br />

balanced scorecards can be used for multiple purposes, from transportation<br />

project tracking to project delivery and demonstration of how the agency’s<br />

business programs are performing when compared to established<br />

performance goals and targets.<br />

Dashboards simplify performance reporting. Tools for visualization or<br />

graphic displays of data and information come in many forms such as tables,<br />

charts (pie chart, bar chart, histogram, function graph, scatter plot, etc.),<br />

graphs, maps, or Venn diagrams. A balanced scorecard is one of the<br />

components that can be displayed on a dashboard.<br />

The following section includes analysis and best practices from state DOTs<br />

and public agencies, and recommendations for <strong>CDOT</strong> regarding displaying<br />

performance measures in a dashboard for public communication.<br />

5.1 BEST PRACTICES<br />

Georgia DOT<br />

The Georgia DOT’s performance management dashboard is easily accessible<br />

from the GDOT Home Page. It clearly demonstrates the relationship<br />

between their strategic goals and performance measures. The main<br />

categories are safety, maintenance and planning with individual measures<br />

represented as gauges.<br />

<strong>Cambridge</strong> <strong>Systematics</strong>, Inc. 5-1

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