CDOT Performance Data Business Plan - Cambridge Systematics

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CDOT Performance Data Business Plan Performance Element Using measures in decisionmaking CDOT Alignment with Best Practices Low Notes The study team found little documentation on the use of performance measures to influence decision-making. In some areas, CDOT staff explained how performance data is used to evaluate potential projects (for example, which safety countermeasures have the most promise, and which pavements and bridges to work on). However, discussions frequently focused on the mechanics of performance reporting (data collection, processing, and report development) rather than on their use. Evaluate system High CDOT has an organizational unit responsible for managing its performance management efforts. Reporting Required IT infrastructure High CDOT has made significant progress on the underlying IT infrastructure required for performance reporting. Ongoing efforts regarding a performance dashboard and PBF implementation will further enhance these capabilities. Organizational responsibility High CDOT has an organization structure that clearly defines a performance management champion, responsible for establishing, compiling, and reporting performance measures. Reporting format and content Med CDOT maintains a variety of performance measure reports. Each report has its specific purpose (e.g., fulfill a reporting mandate, highlight internal measures, communicate funding gaps, etc.), and therefore contains a custom set of measures. Similar to the discussion above regarding the use of multiple measures, the use of multiple reports can make it difficult for internal and external audiences to clearly understand agency priorities, what success looks like, and how CDOT is progressing towards success. CDOT provides on-line access to many of its performance reports in PDF format. The reports are not located in a central location, and users must sift through the reports if they are interested in a specific performance area. 3-6 Cambridge Systematics, Inc.
CDOT Performance Data Business Plan 3.4 RECOMMENDED MEASURES This section recommends a set of priority performance measures. The measures were chosen based on stakeholder input, public priorities, and alignment with goals. Taken collectively, they can provide a comprehensive status report for the public, help to communicate agency priorities and progress, and enhance transparency and accountability. Table 3.2 summarizes the measures and categorizes them into tiers. Tier 1 measures require no further work, while Tier 2 measures have issues that need to be resolved before implementation. In most cases, the issues reflect options and suggestions by CDOT staff that are not consistent with the recommendations presented below. Table 3-2 Summary of Measures # Measure Tier Issues Recommendations 1 Number of fatalities 2 Determine if measure should reflect a Report a count rather than a rate. rate (fatalities per 100 million VMT) or a count. Determine if measure should be Report measure for CDOT roadways. reported for the entire state or for CDOT roadways. Determine if measure should reflect Focus measure on fatalities injuries in addition to fatalities. Determine if measure should reflect an Use a 5-year average annual value or a 5-year average. 2 Bridge condition 1 3 Pavement condition 2 Determine if the measure should include Combine remaining service life with IRI an IRI component. 4 Roadside condition 2 Determine the preferred scope of this measure – the entire maintenance program, the Commission’s priorities, or roadside condition. Focus measure on roadside conditions 5 Snow and ice control 6 Roadway congestion 7 On time construction 8 On budget construction 9 Strategic action item implementation 1 2 Add measures on delay and travel time reliability. 1 2 Determine if this measure should be considered as a priority measure and reported externally. Include measure in external reports 2 Identify actions items to monitor. Tie this measure to actions identified in CDOT’s strategic plan and/or long range plan. Cambridge Systematics, Inc. 3-7
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5.0 External Reporting Dashboard CD
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Figure 5.18 CDOT Dashboard Example
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Appendices A. Additional Data Colle
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Appendices Recognize and Plan
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Appendices Improved communication
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Appendices Planning Ext Planning In
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Appendices Person, Ron, Balanced Sc
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Appendices CDOT is required to rep
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Appendices How and when they ar
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Appendices If measures reported by
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Appendices INTEGRATE REGIONAL AND S
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Appendices Maintain or improve
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Appendices F. Sample Data Governanc
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Appendices G. Congestion The report
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Appendices Table G-1 Revised Segmen
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Appendices Results The following ta
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Appendices Figure G-1 Speed Eastbou
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Appendices Figure G-5 Speed Westbou
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Appendices A useful format for the
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Appendices Figure G-13 AM Peak PTI
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Appendices H. Calculation Spreadshe
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Appendices Cambridge Systematics, I
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