CDOT Performance Data Business Plan - Cambridge Systematics

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CDOT Performance Data Business Plan Minnesota Department of Transportation Access to the MNDOT’s performance report is readily accessible from the home page. Several options are available such as a PDF of the scorecard or annual performance report, or an interactive version of the latest annual report. While not contained to one page, the Minnesota annual scorecard is a visually effective means of providing performance at-a-glance results (Figure 5.16). Figure 5.16 MNDOT Performance Results Scorecard http://www.dot.state.mn.us/measures/pdf/2010%20SCORECARD.pdf 5-16 Cambridge Systematics, Inc.
CDOT Performance Data Business Plan Hennepin County, Minnesota An example of the effective use of scorecards comes from Hennepin County in the state of Minnesota. The Balanced Scorecard helps the County to align their daily work with their vision and strategic goals. As shown in Table 5.1, the BSC in Hennepin County is viewed from four perspectives: Customer – What results do we need to produce for our customers to fulfill our mission and achieve our vision? Finance – What financial objectives must we meet in order to produce the desired results for our customers? Internal Process – What processes must we excel at in order to attain the financial objectives and desired results for the customer? Learning and Growth – How do we develop our internal resources to refine the necessary processes that will allow us to attain our financial objectives and desired results for the customer? The balanced scorecard forms the basis for discussion between supervisors and managers, managers and directors, directors and administration, and administration and the board about progress towards achieving desired results. Cambridge Systematics, Inc. 5-17
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final report CDOT Performance Data
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CDOT Performance Data Business Plan
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Appendices INTEGRATE REGIONAL AND S
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Appendices Maintain or improve
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Appendices F. Sample Data Governanc
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Appendices G. Congestion The report
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Appendices Table G-1 Revised Segmen
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Appendices Results The following ta
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Appendices Figure G-1 Speed Eastbou
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Appendices Figure G-5 Speed Westbou
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Appendices A useful format for the
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Appendices Figure G-13 AM Peak PTI
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Appendices H. Calculation Spreadshe
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Appendices Cambridge Systematics, I
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