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Banner Faculty and Advisor Self-Service / User Guide / 8.4

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Help Messages<br />

A system of help messages is now stored as Info Text with the label HELP. It was<br />

originally stored in the <strong>Banner</strong> Web products in static HTML files. By changing it into<br />

Info Text, it is much more easy for non-technical users to customize <strong>and</strong> maintain.<br />

Note<br />

SunGard Higher Education will continue to support the static HTML help<br />

system. It was modified to conform to the same accessibility st<strong>and</strong>ards as<br />

Info Text.<br />

•<br />

As with all other rows delivered by SunGard Higher Education, Info Text Help records are<br />

stored in WebTailor as baseline. Info Text rows created by your institution using<br />

WebTailor are stored as local. You cannot modify baseline rows. Info Text that is stored as<br />

local is displayed first. If there are no rows stored as local, the baseline rows are displayed.<br />

This ensures that your institution’s custom help is not overwritten with each <strong>Banner</strong><br />

upgrade.<br />

This help is displayed when the user selects the Help link in the upper right-h<strong>and</strong> corner of<br />

the Web page. The help text appears in a new window, <strong>and</strong> includes an Exit link at the<br />

bottom of each window.<br />

SunGard Higher Education provides a CSS for global-level help, web_defaulthelp.css,<br />

which is used in addition to the CSS defined for that page.<br />

This style sheet is present at all times in addition to the CSS defined for the application<br />

pages. It defines any additional styles necessary to present help text to the user.<br />

Note<br />

For additional technical information about Help messages, including<br />

creating <strong>and</strong> modifying help <strong>and</strong> setting up a CSS for help, see the Web<br />

General <strong>User</strong> <strong>Guide</strong>.<br />

•<br />

Functionality<br />

<strong>Faculty</strong> <strong>and</strong> <strong>Advisor</strong> <strong>Self</strong>-<strong>Service</strong> allows faculty members <strong>and</strong> advisors to access<br />

information about their classes <strong>and</strong> students/advisees. If a student provides his or her PIN,<br />

the user can also perform registration tasks, view academic transcripts, <strong>and</strong> perform<br />

degree evaluations (compliances) via CAPP (Curriculum, Advising <strong>and</strong> Planning<br />

Program). <strong>Faculty</strong> can also enter <strong>and</strong> view grades, including via the Electronic Gradebook.<br />

The ability to perform administrative duties via the Internet means that users do not need<br />

direct access to the <strong>Banner</strong> forms, <strong>and</strong> where applicable, your institution can define<br />

security to limit access to certain options.<br />

1-7 <strong>Banner</strong> <strong>Faculty</strong> <strong>and</strong> <strong>Advisor</strong> <strong>Self</strong>-<strong>Service</strong> <strong>8.4</strong> April 2010<br />

<strong>User</strong> <strong>Guide</strong><br />

Application Overview

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