ANNUAL REPORT 2014/15

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DEPARTMENT OF HIGHER EDUCATION AND TRAINING Vote 17 2014/15 Annual Report Type of arrangement Actual customers Potential customers Standard of service Actual achievement Publication of policy proposals and legislation General public, students, departmental staff members, TVET Colleges, Universities and Public Entities General public, students and departmental staff members All policies are published through a for consultation and public comment All policies and legislative c) Service information tool Type of information tool Facebook page Actual achievement updated Queries and complaints addressed through Facebook d) Complaints mechanism Complaints mechanism Walk-ins/visits to the Department Central Applications Clearing House (CACH) Usage of toll-free services and Presidential Hotline Actual achievement assistance institution 2.2 Organisational Environment 2.2.1 People Management a) environment at the Department as per the programme comprised 134 and 29 incumbents respectively. representation, the Department is currently at 1.2% of the entire staff complement. capacity gaps not being addressed. Based on an organisational development exercise approved by the Minister, lies in sourcing additional funds to activate the additional posts. 39
DEPARTMENT OF HIGHER EDUCATION AND TRAINING Vote 17 2014/15 Annual Report recruit skilled staff, it could lead to a total collapse of the administration system of the Department. capacity at operational level. b) Labour Relations outstanding. bargaining and labour relations issues from TVET Colleges being managed by the Human Resource Management, the matter has been escalated to senior management, TB screening remains a key priority for HIV counselling and testing. GEMS continues to service the Department on a monthly basis. The Department also participated in the Unite 4 Mandela Day organised by the Department of Sport and Recreation. c) Function Shift (Staff Transfer) The Function Shift process has been progressing smoothly and by 31 March 2015, all employees affected by the For operational support to colleges and the Department on the Function Shift migration, the business plan for the extension of the South African Institute for Chartered Accountants (SAICA) HRM Generalists spanning 12-months offered employment. 40
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ANNUAL REPORT 2014/15

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