20.05.2017 Views

(Bk Business) Carol Kinsey Goman Ph.D.-The Nonverbal Advantage_ Secrets and Science of Body Language at Work -Berrett-Koehler Publishers (2008)

Just

Just

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

42 <strong>The</strong> <strong>Nonverbal</strong> <strong>Advantage</strong><br />

Whether it’s shifty-eyed guilt or wide-eyed innocence,<br />

we instinctively link eye gestures to a person’s underlying<br />

motives. We’ve heard <strong>and</strong> used phrases like these all our lives:<br />

“He gave an icy stare.”<br />

“She gave him the evil eye.”<br />

“If looks could kill...”<br />

“I went in with my eyes wide open.”<br />

“He had a gleam in his eye.”<br />

“She looked daggers <strong>at</strong> the other woman.”<br />

“He looked down his nose <strong>at</strong> us.”<br />

“We see eye to eye about this.”<br />

<strong>The</strong> Power <strong>of</strong> Eye Contact<br />

Eye contact is so powerful because it is instinctive <strong>and</strong> connected<br />

with humans’ early survival p<strong>at</strong>terns. Children who<br />

could <strong>at</strong>tract <strong>and</strong> maintain eye contact, <strong>and</strong> therefore increase<br />

<strong>at</strong>tention, had the best chance <strong>of</strong> being fed <strong>and</strong> cared for. As<br />

adults we still put a lot <strong>of</strong> credence in the signals we give <strong>and</strong><br />

get from one another’s eyes. When people don’t look directly<br />

<strong>at</strong> us (so th<strong>at</strong> we can read those important signals) they may,<br />

indeed, freak us out!<br />

“I read someplace th<strong>at</strong> eye contact<br />

is a very important business skill.”

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!