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(Bk Business) Carol Kinsey Goman Ph.D.-The Nonverbal Advantage_ Secrets and Science of Body Language at Work -Berrett-Koehler Publishers (2008)

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142 <strong>The</strong> <strong>Nonverbal</strong> <strong>Advantage</strong><br />

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Hold the other person’s h<strong>and</strong> a few fractions <strong>of</strong> a second<br />

longer than you are n<strong>at</strong>urally inclined to do. This<br />

conveys additional sincerity <strong>and</strong> quite literally holds the<br />

other person’s <strong>at</strong>tention while you exchange greetings.<br />

Start talking before you let go: “It’s gre<strong>at</strong> to meet you”<br />

or “I’m so glad to be here.”<br />

Make sure th<strong>at</strong> when you break away, you do not look<br />

down (it’s a submissive signal).<br />

In today’s litigious, cover-your-behind, i-dotting <strong>and</strong><br />

t-crossing society—especially a business environment where<br />

e-mails <strong>and</strong> blind copies contribute to a culture <strong>of</strong> blame <strong>and</strong><br />

mistrust—there remains the world <strong>of</strong> New York diamond<br />

traders, where much <strong>of</strong> their business is done on a h<strong>and</strong>shake.<br />

Something about th<strong>at</strong> must make them feel pretty good.

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