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(Bk Business) Carol Kinsey Goman Ph.D.-The Nonverbal Advantage_ Secrets and Science of Body Language at Work -Berrett-Koehler Publishers (2008)

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Chapter 2: Reading the Whole <strong>Body</strong><br />

31<br />

When He Has All the Answers<br />

Someone feeling confident or superior will <strong>of</strong>ten sit, leaning<br />

back with his h<strong>and</strong>s behind his head <strong>and</strong> his fingers interlocked<br />

(this is a mostly masculine gesture).<br />

Because it can be irrit<strong>at</strong>ing to deal with someone with<br />

this “I have all the answers” posture, there are a couple <strong>of</strong><br />

ways to counteract it. You can mirror the gesture, which will<br />

show agreement (“We think alike”) <strong>and</strong> hopefully put the<br />

person <strong>at</strong> ease. Or, if the person using the h<strong>and</strong>s-behind-thehead<br />

gesture is trying to intimid<strong>at</strong>e you, your m<strong>at</strong>ching posture<br />

will be seen as a nonverbal challenge to his know-it-all<br />

<strong>at</strong>titude. You can also encourage him to change position by<br />

h<strong>and</strong>ing him something so th<strong>at</strong> he has to move his h<strong>and</strong>s<br />

from behind his head <strong>and</strong> lean forward to accept the item.<br />

Confidence or<br />

superiority

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