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(Bk Business) Carol Kinsey Goman Ph.D.-The Nonverbal Advantage_ Secrets and Science of Body Language at Work -Berrett-Koehler Publishers (2008)

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154 <strong>The</strong> <strong>Nonverbal</strong> <strong>Advantage</strong><br />

Some cultures add a cheek kiss to the greeting. Sc<strong>and</strong>inavians<br />

are happy with a single kiss, the French <strong>and</strong> the Spanish<br />

prefer a double, <strong>and</strong> the Dutch, Belgians, <strong>and</strong> Arabs go for<br />

a triple kiss. In Turkey, in addition to the normal h<strong>and</strong>shake,<br />

a much younger person may kiss your h<strong>and</strong> <strong>and</strong> press it to<br />

his head as a sign <strong>of</strong> respect.<br />

Exceptions to the h<strong>and</strong>shake greeting can be seen in Japan<br />

<strong>and</strong> South Korea (bowing), in India (the namaste—palms<br />

held together in a prayer gesture), <strong>and</strong> in Arab <strong>and</strong> Islamic<br />

cultures (the salaam—touching the heart with the right palm<br />

<strong>and</strong> then sweeping the forearm up <strong>and</strong> outward).<br />

TRY THIS<br />

Take out your business card <strong>and</strong> exchange cards with<br />

a colleague. Now do the same thing but pretend<br />

you are in Asia. Do you know the difference?<br />

In Asian business meetings you pass out business cards<br />

(using both h<strong>and</strong>s, as you should to present any gift) to<br />

your counterparts in order <strong>of</strong> seniority. And, when h<strong>and</strong>ed<br />

a card by an Asian counterpart, you should study it before<br />

respectfully stowing it among your belongings. If you<br />

casually disregard the business cards <strong>of</strong> others—or bend,<br />

fold, or mutil<strong>at</strong>e them—it is considered highly insulting.<br />

Cards are presented<br />

<strong>and</strong> received with<br />

two h<strong>and</strong>s in most<br />

Asian cultures.

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