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(Bk Business) Carol Kinsey Goman Ph.D.-The Nonverbal Advantage_ Secrets and Science of Body Language at Work -Berrett-Koehler Publishers (2008)

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126 <strong>The</strong> <strong>Nonverbal</strong> <strong>Advantage</strong><br />

I <strong>of</strong>ten speak in front <strong>of</strong> audiences in the<strong>at</strong>er-style,<br />

straight-row se<strong>at</strong>ing. But when the meeting planner gives me<br />

a choice (<strong>and</strong> when the audience is small enough—say, less<br />

than three hundred—to accommod<strong>at</strong>e it), I always request<br />

round tables <strong>of</strong> six to eight people. Here’s why: I like a lot <strong>of</strong><br />

audience interaction. In straight-row se<strong>at</strong>ing, the loc<strong>at</strong>ion <strong>of</strong><br />

participants is a major factor in determining how individuals<br />

respond <strong>and</strong> how involved they are. (Research shows th<strong>at</strong>, in<br />

such an arrangement, participant interaction is gre<strong>at</strong>est in the<br />

front <strong>and</strong> middle rows, regardless <strong>of</strong> whether the se<strong>at</strong>ing is<br />

imposed or self-selected.) With tables, I can encourage smallgroup<br />

discussions <strong>and</strong> then take a wireless microphone into<br />

the audience <strong>and</strong> get reactions from anywhere in the room.<br />

TRY THIS<br />

If your objective for a meeting is to stimul<strong>at</strong>e teamwork, find a<br />

round table, where everyone can sit in a circle. This arrangement<br />

sends a nonverbal signal <strong>of</strong> equality <strong>and</strong> facilit<strong>at</strong>es communic<strong>at</strong>ion<br />

among participants. <strong>The</strong> legendary King Arthur understood the<br />

power <strong>of</strong> this arrangement when he chose a round table for his<br />

knights. Th<strong>at</strong> way no one had higher st<strong>at</strong>us than anyone else.<br />

Objects as Barriers<br />

Another way th<strong>at</strong> people use space to send nonverbal messages<br />

is to fill it with things they can hide behind. People<br />

<strong>of</strong>ten use objects as barriers when they are uncomfortable<br />

with wh<strong>at</strong> is being said, when they feel they are being coerced,<br />

or when they otherwise feel the need for protection.<br />

Norma, a manager I was coaching, used to hide from my<br />

critique by cre<strong>at</strong>ing a physical barrier between the two <strong>of</strong> us.<br />

She was quite relaxed <strong>and</strong> open so long as my comments<br />

about her leadership skills were positive, but whenever I<br />

discussed an area th<strong>at</strong> needed improvement, Norma would

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