(Bk Business) Carol Kinsey Goman Ph.D.-The Nonverbal Advantage_ Secrets and Science of Body Language at Work -Berrett-Koehler Publishers (2008)
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192 Index<br />
h<strong>and</strong> <strong>and</strong> arm gestures (continued)<br />
h<strong>and</strong>-to-mouth deception<br />
cues, 88–89<br />
h<strong>and</strong>s laced behind head, 31<br />
h<strong>and</strong>s on hips, 33–34<br />
h<strong>and</strong>shakes, 137–142, 153, 164<br />
<strong>of</strong> interest, 97–98<br />
open palms, 92, 169<br />
overview on, 83–86, 103<br />
pacifying, 89–92<br />
<strong>of</strong> resistance, 95–96<br />
shoulder positions, 98–99<br />
“steeple,” 94–95<br />
h<strong>and</strong>s, trembling, 32<br />
h<strong>and</strong>shakes, 137–142, 153, 164<br />
happiness, 61, 63, 107–108, 144,<br />
180–181<br />
haptics, 131<br />
head<br />
head duck, 80<br />
held high, 80–81, 180<br />
interpreting various positions,<br />
79–82<br />
lowered, looking up, 54–55<br />
nods <strong>of</strong> the, 81–82, 155, 173<br />
shifts <strong>of</strong> the, 80<br />
tilting the, 53, 70, 79<br />
healthcare providers, 5, 44,<br />
165–167<br />
heart <strong>and</strong> emotion, 23–24<br />
height, 27, 180<br />
helplessness, 101–102<br />
Hess, Eckhard, 47<br />
high-confidence h<strong>and</strong> gestures,<br />
94–95<br />
high-confidence tell, 107<br />
high touch, 132–134<br />
hips, h<strong>and</strong>s on, 33–34<br />
holding one’s bre<strong>at</strong>h, 25<br />
Holl<strong>and</strong>, 151, 152, 154<br />
Holmes, John, 116<br />
Holmes, Oliver Wendell, 116<br />
honesty. See projecting<br />
authenticity<br />
hostility. See anger/aggressiveness<br />
human resources pr<strong>of</strong>essionals,<br />
110–111<br />
Iacocca, Lee, 150<br />
immediacy cues, 5<br />
imp<strong>at</strong>ience, 95, 161<br />
inclusion, 109, 172–173<br />
Income Center for Trade Shows,<br />
140<br />
incongruence, 16<br />
India, 148, 154, 155<br />
Indonesia, 152<br />
inferiority, 111<br />
insecurity, 94, 111, 115, 123, 139<br />
instinctive body language, 144<br />
interactional synchronizing, 38<br />
interest, 30, 46, 54, 97–98, 115<br />
internal conflict, 16