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(Bk Business) Carol Kinsey Goman Ph.D.-The Nonverbal Advantage_ Secrets and Science of Body Language at Work -Berrett-Koehler Publishers (2008)

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192 Index<br />

h<strong>and</strong> <strong>and</strong> arm gestures (continued)<br />

h<strong>and</strong>-to-mouth deception<br />

cues, 88–89<br />

h<strong>and</strong>s laced behind head, 31<br />

h<strong>and</strong>s on hips, 33–34<br />

h<strong>and</strong>shakes, 137–142, 153, 164<br />

<strong>of</strong> interest, 97–98<br />

open palms, 92, 169<br />

overview on, 83–86, 103<br />

pacifying, 89–92<br />

<strong>of</strong> resistance, 95–96<br />

shoulder positions, 98–99<br />

“steeple,” 94–95<br />

h<strong>and</strong>s, trembling, 32<br />

h<strong>and</strong>shakes, 137–142, 153, 164<br />

happiness, 61, 63, 107–108, 144,<br />

180–181<br />

haptics, 131<br />

head<br />

head duck, 80<br />

held high, 80–81, 180<br />

interpreting various positions,<br />

79–82<br />

lowered, looking up, 54–55<br />

nods <strong>of</strong> the, 81–82, 155, 173<br />

shifts <strong>of</strong> the, 80<br />

tilting the, 53, 70, 79<br />

healthcare providers, 5, 44,<br />

165–167<br />

heart <strong>and</strong> emotion, 23–24<br />

height, 27, 180<br />

helplessness, 101–102<br />

Hess, Eckhard, 47<br />

high-confidence h<strong>and</strong> gestures,<br />

94–95<br />

high-confidence tell, 107<br />

high touch, 132–134<br />

hips, h<strong>and</strong>s on, 33–34<br />

holding one’s bre<strong>at</strong>h, 25<br />

Holl<strong>and</strong>, 151, 152, 154<br />

Holmes, John, 116<br />

Holmes, Oliver Wendell, 116<br />

honesty. See projecting<br />

authenticity<br />

hostility. See anger/aggressiveness<br />

human resources pr<strong>of</strong>essionals,<br />

110–111<br />

Iacocca, Lee, 150<br />

immediacy cues, 5<br />

imp<strong>at</strong>ience, 95, 161<br />

inclusion, 109, 172–173<br />

Income Center for Trade Shows,<br />

140<br />

incongruence, 16<br />

India, 148, 154, 155<br />

Indonesia, 152<br />

inferiority, 111<br />

insecurity, 94, 111, 115, 123, 139<br />

instinctive body language, 144<br />

interactional synchronizing, 38<br />

interest, 30, 46, 54, 97–98, 115<br />

internal conflict, 16

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