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(Bk Business) Carol Kinsey Goman Ph.D.-The Nonverbal Advantage_ Secrets and Science of Body Language at Work -Berrett-Koehler Publishers (2008)

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Chapter 5: Talking with Your H<strong>and</strong>s<br />

93<br />

A guarded or<br />

hostile gesture<br />

“I’m holding on to something, <strong>and</strong> I’m not going to open<br />

up to you.”<br />

In negoti<strong>at</strong>ions a person about to make a sincere disclosure<br />

usually has both h<strong>and</strong>s on the table <strong>and</strong> gestures as she<br />

speaks. Someone who is not going to be so forthright usually<br />

keeps her h<strong>and</strong>s hidden under the table or close to her<br />

body. And w<strong>at</strong>ch for the person who, when asked a question,<br />

clenches her h<strong>and</strong>s or turns her palms down. Chances are it’s<br />

a sign <strong>of</strong> defensiveness <strong>and</strong> withdrawal.<br />

I once asked a colleague how he was getting along with<br />

his new boss. “Oh, she’s gre<strong>at</strong>,” he replied, as he placed his<br />

h<strong>and</strong>s in his pockets <strong>and</strong> immedi<strong>at</strong>ely changed the subject. I<br />

found out several days l<strong>at</strong>er th<strong>at</strong> he <strong>and</strong> his boss were having<br />

problems <strong>and</strong> th<strong>at</strong> he was actively looking for another job.<br />

Keeping their h<strong>and</strong>s in their pockets is also a favorite<br />

ploy <strong>of</strong> men who don’t want to particip<strong>at</strong>e in a convers<strong>at</strong>ion.<br />

Because h<strong>and</strong>s do a lot <strong>of</strong> the communic<strong>at</strong>ing, putting them<br />

away sends the signal “I’m not going to say a word.”

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