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(Bk Business) Carol Kinsey Goman Ph.D.-The Nonverbal Advantage_ Secrets and Science of Body Language at Work -Berrett-Koehler Publishers (2008)

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70 <strong>The</strong> <strong>Nonverbal</strong> <strong>Advantage</strong><br />

from Afghan tribesmen to New York stockbrokers. (<strong>The</strong> only<br />

people known to suppress this facial gesture are the Japanese.<br />

<strong>The</strong>y are perfectly capable <strong>of</strong> exchanging such a signal, but it<br />

is considered improper.)<br />

TRY THIS<br />

Try c<strong>at</strong>ching the eye <strong>of</strong> a total stranger <strong>and</strong> quickly raising<br />

both eyebrows. You’ll find th<strong>at</strong> most people will either greet<br />

you verbally or respond with an eyebrow lift <strong>of</strong> their own.<br />

Other Eyebrow Signals<br />

If someone is annoyed, his facial muscles draw the eyebrows<br />

down <strong>and</strong> toward the center <strong>of</strong> the face. Lowering the eyebrows<br />

is how humans show dominance or aggression toward<br />

others.<br />

Raising the eyebrows may be a sign <strong>of</strong> submission or a<br />

request for approval. When someone is unsure about whether<br />

he is believed or how an action is accepted, you commonly<br />

see the eyebrows raise <strong>and</strong> pause—even if just momentarily.<br />

This is an unspoken inquiry: “Did I get it right?” “Wh<strong>at</strong> do<br />

you think <strong>of</strong> wh<strong>at</strong> I just said?”<br />

<strong>The</strong> gesture <strong>of</strong> raising the eyebrows slowly, over a few<br />

seconds, along with a tilted head usually comes <strong>at</strong> the end<br />

<strong>of</strong> a sentence as a nonverbal inquiry to see if the listener has<br />

understood. And when the movement occurs even more<br />

slowly, with a lift <strong>of</strong> the head, it can signal disapproval. Raising<br />

one eyebrow, especially if accompanied by a slight smirk,<br />

shows skepticism. But the ultim<strong>at</strong>e dismissive signal is when<br />

the eyebrows lift, the lips purse, <strong>and</strong> the head lowers <strong>and</strong><br />

turns slightly away.

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