(Bk Business) Carol Kinsey Goman Ph.D.-The Nonverbal Advantage_ Secrets and Science of Body Language at Work -Berrett-Koehler Publishers (2008)
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70 <strong>The</strong> <strong>Nonverbal</strong> <strong>Advantage</strong><br />
from Afghan tribesmen to New York stockbrokers. (<strong>The</strong> only<br />
people known to suppress this facial gesture are the Japanese.<br />
<strong>The</strong>y are perfectly capable <strong>of</strong> exchanging such a signal, but it<br />
is considered improper.)<br />
TRY THIS<br />
Try c<strong>at</strong>ching the eye <strong>of</strong> a total stranger <strong>and</strong> quickly raising<br />
both eyebrows. You’ll find th<strong>at</strong> most people will either greet<br />
you verbally or respond with an eyebrow lift <strong>of</strong> their own.<br />
Other Eyebrow Signals<br />
If someone is annoyed, his facial muscles draw the eyebrows<br />
down <strong>and</strong> toward the center <strong>of</strong> the face. Lowering the eyebrows<br />
is how humans show dominance or aggression toward<br />
others.<br />
Raising the eyebrows may be a sign <strong>of</strong> submission or a<br />
request for approval. When someone is unsure about whether<br />
he is believed or how an action is accepted, you commonly<br />
see the eyebrows raise <strong>and</strong> pause—even if just momentarily.<br />
This is an unspoken inquiry: “Did I get it right?” “Wh<strong>at</strong> do<br />
you think <strong>of</strong> wh<strong>at</strong> I just said?”<br />
<strong>The</strong> gesture <strong>of</strong> raising the eyebrows slowly, over a few<br />
seconds, along with a tilted head usually comes <strong>at</strong> the end<br />
<strong>of</strong> a sentence as a nonverbal inquiry to see if the listener has<br />
understood. And when the movement occurs even more<br />
slowly, with a lift <strong>of</strong> the head, it can signal disapproval. Raising<br />
one eyebrow, especially if accompanied by a slight smirk,<br />
shows skepticism. But the ultim<strong>at</strong>e dismissive signal is when<br />
the eyebrows lift, the lips purse, <strong>and</strong> the head lowers <strong>and</strong><br />
turns slightly away.